How to stop Roon deleting Qobuz content

I needed to tidy up my database as some of the local files were not properly organised into the folder structure they should’ve been. Anyway I did this and of course when I enabled the ROCK storage folder again Roon updated its library for me. But this then needed a library cleanup which I wanted to do but I know how Roon will go and delete from Qobuz unavailable files - and I don’t want that as they aren’t actually unavailable just missing till I can find them again!

So I logged out of Qobuz and did the cleanup - but now I am worried if I log back in Roon will go and delete those files from my favourites on Qobuz and that will remove a huge number of ‘orphaned’ tracks and albums that I will one day track down again in Qobuz and add back in.

So do I just use Roon for local files now, or is there a way around this does anyone know?

Erm, I think that you are worrying unnecessarily. Roon will show Qobuz tracks as unavailable (usually because a newer version of an album has replaced the old one in Qobuz’s catalogue), but they won’t be deleted from your Roon database until you delete them (or the album) manually.

I would just leave them alone until you find time to replace the old albums with the new versions.

Or am I misunderstanding what you are trying to do?

Hi Geoff - well last time I did a clean up in Roon tons of albums/tracks Roon could no longer find (because Qobuz had taken them away then added them back but with a new ID) were deleted in Qobuz favourites/playlists - as part of the sync procedure presumably. I know they show in Roon (and in Qobuz on certain pages) as ‘unavailable’ usually, but last time Roon cleanup removed all those completely both in Roon and on Qobuz.

As we are still waiting for Roon to implement some kind of ‘find missing album/track’ feature for Qobuz ‘unavailable’ files its a long job to find and replace these, particularly for old playlists with hundreds of tracks in them, half of which no longer exist where they used to exist!! :man_shrugging:

Edit: perhaps I should ask Roon directly? Will a database clean up what removed Qobuz files from my library, remove them from Qobuz as well… obviously it would really as that’s the whole point of syncing Qobuz Favourites with Roon Library?

There’s an ‘unavailable’ tag in focus, but unfortunately it’s not working… Right now, I do have ‘‘the kinks - you really got me’’ (from the journey part 1) not available in Qobuz, not mentioned in Roon :frowning:

My library is 10000 tracks… You can imagine the trouble…

I guess at least a Roon feature ‘‘Check library tracks’’ that would effectively chech the tracks ‘‘at the précise moment’’ (kind of ping on the track) to calculate this tag on request would help (even a batch job…)

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I believe you can use the Channels section in Focus, and select “Other”

Doesn’t work either… The issue is that the ‘‘unavailable’’ focus does not always catch the actually unavailable tracks… No doubt issue is on Qobuz side, but it could be caught by Roon

Um - this is there for tracks and is working for me. Use the tracks browser and Focus on Unavailable tracks…

From an entry here you can go to the Album and use the Version tab to get the new version (if it is present in the streaming service)

PS - the " Other" channel workaround is not necessary, and appears to have been deprecated.

Hi Geoff, could you please try with the kinks track I mentioned earlier?

Well, I’ve just added the album and the track is there…

Doesn’t work for me, but maybe I posted too early… isrc is gb5kw2300167 (when exporting for soundiiz)… That’s the track version I had



If you can please make sure you have the same one

It’s the same - and it plays for me… May be a regional issue - I’m in the Netherlands, where are you?

image

Shouldn’t be: I’m in France, but then maybe it is … The track is greyed out in Qobuz (in my favorite)… Thx for your tests… I must admit I’m lost… Even tried Qobuz behind a vpn in The Netherlands, still greyed out in Qobuz

Hmm - not here (this is the Qobuz web player):

You might want to open a Support Request for this?

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Respond to the prompts there to ensure that you’ve performed basic troubleshooting and to ensure Technical Support has the full details necessary to expedite Technical Support’s investigation into the case.

Your responses will create a ticket on Roon’s support tracking system and auto-generate a Community thread in the appropriate section.

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Thank you.

Talk about whiplash - “Hey Great” :grinning_face: “on” :slightly_frowning_face: