# HQPlayer no Devices Found (Network Audio Adapter) **URL:** \ **Category:** HQ Player\ **Created:** [April 4, 2023, 11:14am UTC](https://community.roonlabs.com/t/hqplayer-no-devices-found-network-audio-adapter/239199 "2023-04-04T11:14:14Z")\ **Posts on this page:** 20\ **Page:** 6
**Author:** ![dabassgoesboomboom](https://community.roonlabs.com/user_avatar/community.roonlabs.com/dabassgoesboomboom/32/131673_2.png) [@dabassgoesboomboom](https://community.roonlabs.com/u/dabassgoesboomboom)\ **Post date:** [May 29, 2023, 4:10am UTC](https://community.roonlabs.com/t/hqplayer-no-devices-found-network-audio-adapter/239199/101 "2023-05-29T04:10:32Z")
> [@Suneel\_Shorey](#): > > My Roon core is on a networked (Ethernet) Roon Nucleus and I’m playing HQP on an M1Pro MacBook Pro with 16GB of RAM. Is the Macbook also now connected to network with cable? With adapter? ---
**Author:** ![Suneel\_Shorey](https://community.roonlabs.com/letter_avatar/suneel_shorey/32/5_5575768a8748004e209b776fc1b2916d.png) [@Suneel\_Shorey](https://community.roonlabs.com/u/Suneel_Shorey)\ **Post date:** [May 29, 2023, 4:37am UTC](https://community.roonlabs.com/t/hqplayer-no-devices-found-network-audio-adapter/239199/102 "2023-05-29T04:37:16Z")
Yes sir, based on your recommendation! ---
**Author:** ![Suneel\_Shorey](https://community.roonlabs.com/letter_avatar/suneel_shorey/32/5_5575768a8748004e209b776fc1b2916d.png) [@Suneel\_Shorey](https://community.roonlabs.com/u/Suneel_Shorey)\ **Post date:** [May 29, 2023, 4:40am UTC](https://community.roonlabs.com/t/hqplayer-no-devices-found-network-audio-adapter/239199/103 "2023-05-29T04:40:15Z")
Haven’t sent for RFQ as I’m trying to figure out who to approach and also wanted to see what this setup sounded like. Will let you know asap….! ---
**Author:** ![dabassgoesboomboom](https://community.roonlabs.com/user_avatar/community.roonlabs.com/dabassgoesboomboom/32/131673_2.png) [@dabassgoesboomboom](https://community.roonlabs.com/u/dabassgoesboomboom)\ **Post date:** [May 29, 2023, 4:53am UTC](https://community.roonlabs.com/t/hqplayer-no-devices-found-network-audio-adapter/239199/104 "2023-05-29T04:53:08Z")
Apple Store have 14 day return? While you wait for quotes… I guess you can home trial to see HQPlayer limitations first hand - and return if needed Or keep the Mac if happy with what it can do ---
**Author:** ![ffk](https://community.roonlabs.com/user_avatar/community.roonlabs.com/ffk/32/127253_2.png) [@ffk](https://community.roonlabs.com/u/ffk)\ **Post date:** [May 29, 2023, 6:53am UTC](https://community.roonlabs.com/t/hqplayer-no-devices-found-network-audio-adapter/239199/105 "2023-05-29T06:53:27Z")
> [@dabassgoesboomboom](#): > > $230 - Fractal Design Define 7 XL Black Solid Brushed Aluminum/Steel E-ATX Silent Modular Full Tower Computer Case Might be “silent” but not good for cooling. I have a Lian Li LANCOOL 216X and airflow is incredible. Keep the fans in the 50-60% range if your worried about noise. Super easy to build with the removable top. Accepts large GPUs as well. Great cable management. Oh… and cost effective @ $99 (non rgb) > [@dabassgoesboomboom](#): > > $44 - SAMSUNG MZ-V7S250BW 250GB SSD NVMe M.2 I’d consider the WD SN770 over the Sammy. $54 for 1tb. Even if you don’t need the space, the larger nvme drives seem to be quicker and last longer… ---
**Author:** ![dabassgoesboomboom](https://community.roonlabs.com/user_avatar/community.roonlabs.com/dabassgoesboomboom/32/131673_2.png) [@dabassgoesboomboom](https://community.roonlabs.com/u/dabassgoesboomboom)\ **Post date:** [May 29, 2023, 8:08am UTC](https://community.roonlabs.com/t/hqplayer-no-devices-found-network-audio-adapter/239199/106 "2023-05-29T08:08:23Z")
> [@ffk](#): > > Might be “silent” but not good for cooling. When I built a machine a few years ago I just copied Jussi’s Fractal Design Define R6 Never had a cooling problem and I don’t think he has. And the quietness is great ! I have mine in a different room but its possible I wouldn’t even notice it in a large listening room. Definitely not with the AC/heating on. So I recommend Fractal Design will stick with it in future for myself - I’m superstitious ! 😀 > [@ffk](#): > > Oh… and cost effective @ $99 (non rgb) Good option then ! > [@ffk](#): > > I’d consider the WD SN770 over the Sammy. $54 for 1tb. Even if you don’t need the space, the larger nvme drives seem to be quicker and last longer… Good stuff ! Actually I think I’m currently using a WD NVme now. My suggestions were a quick and dirty search. With some effort, better and cheaper system possible. Good suggestions here. ---
**Author:** ![Zac\_Letkeman](https://community.roonlabs.com/letter_avatar/zac_letkeman/32/5_5575768a8748004e209b776fc1b2916d.png) [@Zac\_Letkeman](https://community.roonlabs.com/u/Zac_Letkeman)\ **Post date:** [May 29, 2023, 12:19pm UTC](https://community.roonlabs.com/t/hqplayer-no-devices-found-network-audio-adapter/239199/107 "2023-05-29T12:19:16Z")
Set to number 1, and am very familiar with the operation of the Zen Stream. I should mention that it is hardwired but through two “cascaded” switches. Again I have no problem accessing it or streaming to it otherwise. Just super weird that it can’t be found. I’ve been in the web interface many times and of course do have NAA enabled. Thanks for all the help everyone, very frustrated lol. ---
**Author:** ![jussi\_laako](https://community.roonlabs.com/letter_avatar/jussi_laako/32/5_5575768a8748004e209b776fc1b2916d.png) [@jussi\_laako](https://community.roonlabs.com/u/jussi_laako)\ **Post date:** [May 29, 2023, 12:52pm UTC](https://community.roonlabs.com/t/hqplayer-no-devices-found-network-audio-adapter/239199/108 "2023-05-29T12:52:14Z")
> [@Zac\_Letkeman](#): > > I should mention that it is hardwired but through two “cascaded” switches. Smart switches? IGMP Snooping enabled? When NAA is not found, usually the problem is that the multicast discovery message goes out from wrong interface (if there are multiple), or doesn’t reach the NAA for some other reason, such as intermediate networking gear not forwarding the multicast to the endpoint. Response is unicast, so it is more straightforward. But sometimes doesn’t reach HQPlayer for example due to firewall in the HQPlayer computer. ---
**Author:** ![ffk](https://community.roonlabs.com/user_avatar/community.roonlabs.com/ffk/32/127253_2.png) [@ffk](https://community.roonlabs.com/u/ffk)\ **Post date:** [May 29, 2023, 2:45pm UTC](https://community.roonlabs.com/t/hqplayer-no-devices-found-network-audio-adapter/239199/109 "2023-05-29T14:45:40Z")
> [@jussi\_laako](#): > > multicast discovery message goes out from wrong interface (if there are multiple) 🤔 I have thunderbolt bridge setup using a 169.254.x.x address on the machine that takes “forever” to open the preferences… I’m going to try with that disabled and see if it’s quicker. ---
**Author:** ![Zac\_Letkeman](https://community.roonlabs.com/letter_avatar/zac_letkeman/32/5_5575768a8748004e209b776fc1b2916d.png) [@Zac\_Letkeman](https://community.roonlabs.com/u/Zac_Letkeman)\ **Post date:** [May 29, 2023, 2:51pm UTC](https://community.roonlabs.com/t/hqplayer-no-devices-found-network-audio-adapter/239199/110 "2023-05-29T14:51:15Z")
Hi Jussi, thanks for responding directly. Some of that is above my pay grade, but it is going through an unmanaged switch, the D-Link DGS-108GL. I’ve also enabled IGMP snooping on my router to which the Roon Core w/ HQPlayer is connected, rebooted everything etc, and still I cannot find the Zen Stream. EDIT: I’ve just realized that I believe it is going through a switch in my basement, a D-Link DGS-1016D, that does not have IGMP snooping - would this be an issue? The setup is as follows: the internet connection is fed into the D-Link DGS-1016D, which feeds a router upstairs, TP-Link AX11000, that is hardwired to the Roon Core w/ HQPlayer. The same basement switch (D-Link DGS-1016D) also feeds that D-Link DGS108GL mentioned above, into which the Zen Stream is hardwired. Can you see an issue? Thanks very much… I am trying hard to become a customer of yours LOL. ---
**Author:** ![jussi\_laako](https://community.roonlabs.com/letter_avatar/jussi_laako/32/5_5575768a8748004e209b776fc1b2916d.png) [@jussi\_laako](https://community.roonlabs.com/u/jussi_laako)\ **Post date:** [May 29, 2023, 2:55pm UTC](https://community.roonlabs.com/t/hqplayer-no-devices-found-network-audio-adapter/239199/111 "2023-05-29T14:55:09Z")
> [@Zac\_Letkeman](#): > > Is there a firewall you think I should be on the lookout for on my Mac mini? Yes there is. On first run of HQPlayer application, macOS asks whether you want to allow HQPlayer to accept network connections, use the “micrphone” (= any audio input), etc. The “accept network connections” part is needed for it to open firewall for anything destined to HQPlayer. ---
**Author:** ![Zac\_Letkeman](https://community.roonlabs.com/letter_avatar/zac_letkeman/32/5_5575768a8748004e209b776fc1b2916d.png) [@Zac\_Letkeman](https://community.roonlabs.com/u/Zac_Letkeman)\ **Post date:** [May 29, 2023, 3:26pm UTC](https://community.roonlabs.com/t/hqplayer-no-devices-found-network-audio-adapter/239199/112 "2023-05-29T15:26:45Z")
I’m pretty confident that I did this already. ---
**Author:** ![Fernando\_Pereira](https://community.roonlabs.com/user_avatar/community.roonlabs.com/fernando_pereira/32/55606_2.png) [@Fernando\_Pereira](https://community.roonlabs.com/u/Fernando_Pereira)\ **Post date:** [May 29, 2023, 4:03pm UTC](https://community.roonlabs.com/t/hqplayer-no-devices-found-network-audio-adapter/239199/113 "2023-05-29T16:03:33Z")
> [@Zac\_Letkeman](#): > > I’ve also enabled IGMP snooping IGMP snooping is intended to reduce multicast traffic in large networks, but each device [implements it in its own way](https://en.wikipedia.org/wiki/IGMP_snooping), with the effect that sometimes having it on breaks multicast for some applications. For a long time, having it on on some managed switches would make Android Roon remotes fail to find the Roon Core, for instance. Interactions between multicast-using apps and different IGMP snooping implementations are hard to predict. It’s been off in my networks for several years, and I have zero problems with device discovery for Roon and HQPlayer. ---
**Author:** ![jussi\_laako](https://community.roonlabs.com/letter_avatar/jussi_laako/32/5_5575768a8748004e209b776fc1b2916d.png) [@jussi\_laako](https://community.roonlabs.com/u/jussi_laako)\ **Post date:** [May 29, 2023, 4:07pm UTC](https://community.roonlabs.com/t/hqplayer-no-devices-found-network-audio-adapter/239199/114 "2023-05-29T16:07:41Z")
> [@Zac\_Letkeman](#): > > the internet connection is fed into the D-Link DGS-1016D, which feeds a router upstairs, TP-Link AX11000, that is hardwired to the Roon Core w/ HQPlayer. The same basement switch (D-Link DGS-1016D) also feeds that D-Link DGS108GL mentioned above, into which the Zen Stream is hardwired. Can you see an issue? How is the TP-Link router configured? And which port is being used for the basement connection? ---
**Author:** ![jussi\_laako](https://community.roonlabs.com/letter_avatar/jussi_laako/32/5_5575768a8748004e209b776fc1b2916d.png) [@jussi\_laako](https://community.roonlabs.com/u/jussi_laako)\ **Post date:** [May 29, 2023, 4:11pm UTC](https://community.roonlabs.com/t/hqplayer-no-devices-found-network-audio-adapter/239199/115 "2023-05-29T16:11:25Z")
For example some Cisco switches don’t forward any multicast packets without IGMP Snooping. Multicast is subscription based. On more advanced network, switches keep track of the subscriptions and only forward packets to ports that are subscribed to the specific multicast address. While simpler unmanaged switches usually just forward multicasts to all ports. ---
**Author:** ![Fernando\_Pereira](https://community.roonlabs.com/user_avatar/community.roonlabs.com/fernando_pereira/32/55606_2.png) [@Fernando\_Pereira](https://community.roonlabs.com/u/Fernando_Pereira)\ **Post date:** [May 29, 2023, 4:22pm UTC](https://community.roonlabs.com/t/hqplayer-no-devices-found-network-audio-adapter/239199/116 "2023-05-29T16:22:47Z")
> [@jussi\_laako](#): > > On more advanced network, switches keep track of the subscriptions and only forward packets to ports that are subscribed to the specific multicast address. While simpler unmanaged switches usually just forward multicasts to all ports. One of my networks is all UniFi, fully managed, and I can have IGMP snooping on there without issues. But I’ve had issues with some Netgear managed switches in heterogeneous networks. We are in agreement: IGMP snooping can be useful and even required, but it needs care, such as a well-configured homogenous vendor network where routers and switches agree on what’s going on. For most consumer uses, simple unmanaged switches seem a better choice. ---
**Author:** ![Antonis\_Anastassiad1](https://community.roonlabs.com/user_avatar/community.roonlabs.com/antonis_anastassiad1/32/220363_2.png) [@Antonis\_Anastassiad1](https://community.roonlabs.com/u/Antonis_Anastassiad1)\ **Post date:** [June 6, 2023, 5:12am UTC](https://community.roonlabs.com/t/hqplayer-no-devices-found-network-audio-adapter/239199/117 "2023-06-06T05:12:24Z")
My HQPlayer installation is on my main PC and wanna use my mini pc (windows 11) as an NAA. I tried lots of things but still cannot get the mini pc show up as an NAA in HQPlayer settings. When I run Network Audio Daemon on the mini pc, I see this error: [C:\Users\kavlo\AppData\Local\Temp\Temp2\_networkaudiod-430 (1).zip\networkaudiod.exe] (34284): initialization failure: clASIOEngine::InitAudioBase(): ASIOInit(): (-1000) No device is connected to the PC. 1. ADI 2 DAC FS connected on pc and normal playback works fine. 2. Firewall off 3. Network set to private 4. Wifi off 5. Connected via LAN ---
**Author:** ![jussi\_laako](https://community.roonlabs.com/letter_avatar/jussi_laako/32/5_5575768a8748004e209b776fc1b2916d.png) [@jussi\_laako](https://community.roonlabs.com/u/jussi_laako)\ **Post date:** [June 6, 2023, 6:08pm UTC](https://community.roonlabs.com/t/hqplayer-no-devices-found-network-audio-adapter/239199/118 "2023-06-06T18:08:38Z")
You could try booting NAA OS instead of using Windows? ---
**Author:** ![nquery](https://community.roonlabs.com/letter_avatar/nquery/32/5_5575768a8748004e209b776fc1b2916d.png) [@nquery](https://community.roonlabs.com/u/nquery)\ **Post date:** [June 10, 2023, 9:15pm UTC](https://community.roonlabs.com/t/hqplayer-no-devices-found-network-audio-adapter/239199/119 "2023-06-10T21:15:25Z")
> [@jussi\_laako](#): > > All 7055-C are connected using proper USB3 cables with those blue connectors and the big B-type connector at the 7055-C end. Device onward from 7055-C is connected through regular USB2 cable, since the HA 200 and my measurement device are just USB2. Just following up on this, but I tried a proper USB3 cable (with tall B connector, etc) between the Holo Red and Intona 7055-C and still doesn’t work. Another USB isolator, [Hifime Hi-Speed USB Isolator - new 2023 version](https://hifimediy.com/product/hifime-high-speed-usb-isolator-v2/), works fine with the Red. Not sure why the 7055-C has these issues. It does work with UP Gateway, with USB 2 or 3 cable. But I know at least one other person on another forum said it didn’t work with the Red either. ---
**Author:** ![jussi\_laako](https://community.roonlabs.com/letter_avatar/jussi_laako/32/5_5575768a8748004e209b776fc1b2916d.png) [@jussi\_laako](https://community.roonlabs.com/u/jussi_laako)\ **Post date:** [June 10, 2023, 9:34pm UTC](https://community.roonlabs.com/t/hqplayer-no-devices-found-network-audio-adapter/239199/120 "2023-06-10T21:34:52Z")
It could be also sloppy USB implementation on RPi4, or that Intona has tested the isolator only with PC’s. I know many hardware IP blocks have various bugs, so it could be either side. I have not been using Intona with Red, only with my PCs (both Intel and AMD chipsets) without much problems. Some devices don’t work straight behind the isolator, so in some cases a USB hub (non-powered) is needed at either side. It could potentially also help with Red. Did you try? > [@nquery](#): > > Hifime Hi-Speed USB Isolator - new 2023 version They don’t specify if it has any low noise regulators for the output VBUS. Has this one been measured to actually work? I’ve seen too many USB gadgets that make things actually worse… [Previous page](https://community.roonlabs.com/t/hqplayer-no-devices-found-network-audio-adapter/239199.md?page=5) [Next page](https://community.roonlabs.com/t/hqplayer-no-devices-found-network-audio-adapter/239199.md?page=7)