# I cannot Login KKBOX in Roon, it keeps saying login failed

**URL:** <https://community.roonlabs.com/t/i-cannot-login-kkbox-in-roon-it-keeps-saying-login-failed/255885>\
**Category:** KKBOX\
**Created:** [November 12, 2023, 11:45am UTC](https://community.roonlabs.com/t/i-cannot-login-kkbox-in-roon-it-keeps-saying-login-failed/255885 "2023-11-12T11:45:23Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![doveboy](https://community.roonlabs.com/user_avatar/community.roonlabs.com/doveboy/32/263436_2.png) [@doveboy](https://community.roonlabs.com/u/doveboy)\
**Post date:** [November 12, 2023, 11:45am UTC](https://community.roonlabs.com/t/i-cannot-login-kkbox-in-roon-it-keeps-saying-login-failed/255885/1 "2023-11-12T11:45:23Z")

</div>

I’m a user from China mainland, I’ve subscribed KKBOX Taiwan by VPN and can login in it’s offical websit whithout any problem. I can even use it’s android app or windows client to listen to music with any promblem. However, I cannot login KKBOX in Roon, it keeps saying login failed like this:

 ![08](https://roon-community-uploads.s3.amazonaws.com/original/4X/4/f/0/4f00899642252e0ab967578def63eecb0d242171.png)

However the browser says that login sucessfully.

 ![10](https://roon-community-uploads.s3.amazonaws.com/original/4X/1/3/6/136e5b4ce14a92208b69f85abea574b5be48fa65.png)

How can I login KKBOX in Roon sucessfully? Any tips would be great helpful, thank you.