I can't log into Qobuz from Roon

Core Machine (Operating system/System info/Roon build number)

Windows 10

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)


Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Dac usb udac icon 2

Good evening everyone, as the title suggests I can’t log in to Qobuz da Roon. The operating system is windows 10, all connected via ethernet. As an audio device I use an udac icon 2 via Usb. I think I have said it all, thank you in advance for any answers

What message are you getting when you try to log in?

Hi @Valentino_De_Santis — Apologies for the trouble here!

Can you give us some additional details about your network setup? What router are you using? Do you know what DNS your network uses?

thanks for the answer, as a modem I have a “home & life”, do you know how to check the DNS? Thanks again

“usarname o password errati”

Yes I know the DNS, I managed to see it, do you want me to write it here?

Hello @Valentino_De_Santis, do you have any issues logging into Qobuz’s app by itself? What are you using as your default browser? Have you tried setting a different browser as default?

Hello , no with the qobuz app no ​​problem, the problem is when I try to connect from Roon, which gives me wrong username or password

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