I get logged out of TIDAL

[Ori_Onn]

Roon Core Machine

SGC Transporteri5

Networking Gear & Setup Details

Uptone Etheregen
HOT cable router

Connected Audio Devices

Number of Tracks in Library

Description of Issue

I get logged out of TIDAL services in Roon even though accessing TIDAL app directly works
I log in to TIDAL via Roon and everything works, but then the next day I’m out again…
This didn’t happen before with the same setup, I made no changes

[benjamin]

Hey @Ori_Onn,

Ben here with the support team, thanks for writing in! I was able to take a look into your account and see your core + TIDAL account has been online recently, are you still running into issues?

If you are still seeing this issue, please take note of the date, time, and name of track playing when you get logged out.

I’ll be on standby for a status update, thanks!