I have a nucleus + for which I got a 1 year subscription bundled

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I have a nucleus + for which I got a 1 year subscription bundled.

I already had an annual subscription - so I’ve never redeemed the 1 year.

Can I take this 1 year by way of a credit against a lifetime sub? …would seem reasonable if Roon offered this incentive to go lifetime, in return for something already bundled. (Apologies - I’m certain I’ll not be the first person to ask this question)

If I can’t do that - how can I “pre load” it into my account t so when the renewal comes around I use that rather than just get auto billed (which is what happened last time!)

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You can redeem it and add another year to your current subscription, but it can not be used against a lifetime’s price.

Just follow the instructions on the card to redeem it – it’ll tell you what it’s about to do before it does anything.

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Ah - that’s a shame - feels like a missed opportunity to “up sell”

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Roon don’t want to “upsell”, they’d prefer your subscription $$'s for as long as possible. A lifetime is only in your interest, not theirs, if you’re in for the long term. Think about it before the January price increase.

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Well yes - I get that - but if they are giving me a free year with a Nucleus+ then I’d have thought they might see the benefits of offering $150 discount off a lifetime…

A bird in the hand etc (ie - they have now cash now, not in annual tranches that I might change my mind on)

But yeah - I’ll most likely go for the lifetime pre the end of the year :+1:t2:

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