I have problems retrieving the art covers for most of the albums on my collection

Core Machine (Operating system/System info/Roon build number)
Nucleus

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Ethernet

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
dCS Barton

Description Of Issue
I have problems retrieving the art covers for most of the albuns on my collection

Need more information on your setup.

The requested prompts are there for a reason.

Hi @Fernando_Macario,

What remote device are you using? Do you see this on every remote?

Can you also provide some additional details about your network setup?

Was this working okay previously?

Have you done any troubleshooting such as rebooting everything?

Yes, did it
Today it is working ok

1 Like

Hi @Fernando_Macario,
Do you recall what you did tThat fixed this?

Hi @Fernando_Macario,

Happy to hear that you are not experiencing this issue any longer, can you please let us know how you resolved this issue in case it helps others? Thanks!

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