# I missed a memo but why is there no support here?

**URL:** <https://community.roonlabs.com/t/i-missed-a-memo-but-why-is-there-no-support-here/223511>\
**Category:** Early Access\
**Created:** [November 22, 2022, 5:28pm UTC](https://community.roonlabs.com/t/i-missed-a-memo-but-why-is-there-no-support-here/223511 "2022-11-22T17:28:22Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![Geoff\_Coupe](https://community.roonlabs.com/user_avatar/community.roonlabs.com/geoff_coupe/32/47986_2.png) [@Geoff\_Coupe](https://community.roonlabs.com/u/Geoff_Coupe)\
**Post date:** [November 22, 2022, 5:57pm UTC](https://community.roonlabs.com/t/i-missed-a-memo-but-why-is-there-no-support-here/223511/4 "2022-11-22T17:57:15Z")

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> [@ipeverywhere](#):
>
> Why isn’t info about the program pinned to the top of the _Early Access Category_?

Um - it was @mike’s opening post in the category - and it was pinned. The post has the link to the details of the program, but human nature being what it is, not everyone clicked on the link.

> [@About the Early Access category](https://community.roonlabs.com/t/about-the-early-access-category/223000):
>
> This category is for discussing the latest Early Access releases, or [Roon’s Early Access program](https://help.roonlabs.com/portal/en/kb/articles/roon-early-access-program). The Early Access program allows Roon users to test the latest Roon and ARC features and fixes before they are released to the entire user community. Through this program you can have early access to new features and functionality in both Roon and ARC, as well as the most up-to-date enhancements and bugfixes. In return we ask that you use Roon and ARC as you normally would and report any problems t…

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_[View the full topic](https://community.roonlabs.com/t/i-missed-a-memo-but-why-is-there-no-support-here/223511)._
