Can you please upload the the albums to Dropbox, Google Drive or a similar service and post a link here? Please be sure to turn on “sharing by link”, instructions on how to do so for Dropbox can be found here and for Google Drive can be found here.
If you don’t have one, please, let us know and we’ll share an alternate solution
I did as you suggested but the files still have a problem with Roon…they play fine on other players.
I had sent some of the files to you awhile back to be looked at…has anything come of that?
I am so sorry for failing to mention this in my previous message: our team has tested the files you’ve shared and they worked perfectly in Roon on our end. This being the case, it is very likely that some environmental factors are at play.
Did you get a chance to clean up the library, and try this?
Make a copy of these files outside of the watched folder
So bizarre…I had a feeling but wanted to check 1st
Love Roon but damn it’s quirky.
I haven’t tried to hard with your suggestions as I wanted to make sure there wasn’t problems with the files.
Knowing they are fine I will now get more serious with the troubleshooting suggestions you have sent.
So weird…why those random files???
This is very weird.
There were 10 folders with music files in them that were not recognized by ROON and listed as having I/O problems.
As suggested I deleted those 10 folders from my watched file on my NAS
I then re scanned my my Roon library and deleted the files through Roon as suggested.
I then re added to of the folders and ran another library scans.
The 2 added folders were again not recognized
When Iooked in the library at skipped files the 10 folders as well as the 2 I re added were still listed
It still had 8 folders listed on the Skipped track list even though I had deleted them from my watched folders.
Any thoughts on why, after I delete the “I/O” files from the watched folder on my NAS and after deleting deleted files from Roon library, that the files are still listed on the “skipped files” list?
I also rescan the watched folder after deleting.