I sent a message to RoonLabs. They don't answer to me

I sent a message to RoonLabs.
They don’t answer to me.


Your topic has been moved to the support section of the forum.

In order for Roon’s @support team to better assist you, please provide a brief description of your current setup using this link as a guide.

Make sure to describe your network configuration/topology, including any networking hardware currently in use, so they can have a clear understanding of how your devices are communicating.

Sorry for the trouble here, @Thomson_Hong!

The team’s queue is a little longer than typical at the moment. You should be hearing from us soon.

If you’re having issues with Roon you can also let us know here! Please provide the details that Carl mentioned above and we’ll be happy to help.

Hi @dylan,
He sent me a PM, he wants to cancel his subscription.
I have just invited @accounts to it and removed myself.


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