Icons missing after latest update, generic icons shown instead (ref#81A2QO)

Support
1

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· All icons have been missing since last update.Only generic icons are available. Any idea/Comments?

Tell us about your home network

· TP link wifi 6. Connected over Ethernet

2

Have you tried rebooting the server and restarting the control apps? This often fixes it

3

Hi @Jose_Gomez1,

Please try restarting RoonServer and your Roon Remotes to clear the cached images. If that doesn’t work, try disabling and re-enabling the Zone itself.

Roon’s device database and image servers still show the correct icons listed generally for the endpoints listed in your account profile.

1 Like
4

Good evening! Thanks for the quick response and support. :slightly_smiling_face:

Following the indicated steps, the issue was resolved very quickly. It’s a bit strange because sometimes the icons disappear, but simply restarting the server brings everything back to normal.

Once again, thank you very much for your support.

1 Like
5

Good evening! Thanks for the quick response and support. :slightly_smiling_face:

Following the indicated steps, the issue was resolved very quickly. It’s a bit strange because sometimes the icons disappear, but simply restarting the server brings everything back to normal.

Once again, thank you very much for your support.

6

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