I, too, am experiencing this issue since 1.7 update. Streaming Qobuz tracks randomly skip to next track when playing on 2 different endpoints from Roon Core on sonicTransporter-AP connected directly to Orbi router: 1) iMac (10.15.1) to Schitt Modi 3 USB DAC; 2) Sonore ultraRendu to Mytek Brooklyn USB DAC. Both endpoints connected to network via CAT 6. No DSP.
Sorry to hear that you’re experiencing this behavior, can I please request the following information so that we can better understand the issue?
- How often are you seeing this behavior? Is it once an hour, once a day, more/less? Does it seem to happen with specific content? What was the exact time this last happened?
- What are the specifications on your iMac Roon Core (CPU/RAM)?
- What is your internet connection download/upload speed? You can check this on speedtest.net
- What is the exact failure state - Does Roon fail to complete the song mid-way? Does this issue ever occur at the start of the track?
- Does logging in and out of Qobuz/TIDAL have any effect?
Once again apologies for the frustrations here, please let me know the above details when possible for our investigation. Thank you.
Please note that my core is not on the iMac. As noted, it is on a SGC sonicTransporter-AP, where it has been for several years now.
I see this behavior on 1 or 2 tracks on each album I stream from Qobuz, and not (so far) on the same tracks when I play them again.
Typically it occurs more than half-way through the track (skipping to the next track).
I’ve got plenty of bandwidth (170 mbps download; 22 mbps upload).
I have logged out and back in into Qobuz but have not had a chance to check whether this makes a difference or not. I will report to you soon.
@nathan2 - Logged in and out of Qobuz but the skipping reoccurred after playing a whole album plus random tracks from different albums without any problem. On repeat play, the track did not skip a second time but played through to end and then on to next track. It seems to be a very random, occasional but persistent issue.
Here is what Roon Server Log shows:
11/24 22:52:52 Trace: [UltraRendu] [Lossless, 24/96 QOBUZ FLAC => 24/96] [54% buf] [PLAYING @ 0:06/5:14] The Late Show - Jackson Browne
11/24 22:52:57 Trace: [UltraRendu] [Lossless, 24/96 QOBUZ FLAC => 24/96] [PLAYING @ 0:11/5:14] The Late Show - Jackson Browne
11/24 22:52:57 Trace: [prebuffer] ready 326400/960000 (34%) @ 0/188 sec
11/24 22:52:58 Trace: [UltraRendu] [zoneplayer/raat] sync ultraRendu: realtime=3195714997916 rtt=500us offset=-518965002us delta=491us drift=-2115us in 333.7205s (-6.340ppm, -22.823ms/hr)
11/24 22:53:02 Debug: [smc] [zoneplayer:9] Removing ordinal 21
11/24 22:53:02 Debug: [smc] [zoneplayer:9] Ordinal 22 is good to go
11/24 22:53:02 Debug: [easyhttp] POST to https://www.qobuz.com/api.json/0.2/track/reportStreamingEnd?
11/24 22:53:02 Info: [zone UltraRendu] OnPlayFeedback OnToNext
11/24 22:53:02 Debug: [zone UltraRendu] _Advance
11/24 22:53:02 Info: [library] recorded play for profile 2179fc47-b5d5-4c55-9a4a-694720cf211e: mediaid=50:1:242e37e1-2965-445c-b504-3ea3b6a7a6cc metadataid= contentid=202:0:18133876 libraryid=50:1:242e37e1-2965-445c-b504-3ea3b6a7a6cc isfromswim=False
11/24 22:53:02 Trace: [library] finished with 165 dirty tracks 10 dirty albums 25 dirty performers 59 dirty works 77 dirty performances 0 clumping tracks, 0 clumping auxfiles 0 compute tracks, 0 deleted tracks, 0 tracks to (re)load, 0 tracks to retain, 0 auxfiles to (re)load, 0 auxfiles to retain, and 171 changed objects
11/24 22:53:02 Trace: [UltraRendu] [Lossless, 24/96 QOBUZ FLAC => 24/96] [PLAYING @ 0:00/3:08] The Road and the Sky - Jackson Browne
Thanks for the update, @wkimbel87!
As a test, can you try lowering the quality of Qobuz in Roon temporarily? Is there any change when doing so?
@dylan–After limiting Qobuz to 16/44, I streamed several albums over about 90 minutes without any skipping.
NB. This was in Build 500. Now with Build 505 installed, we’ll see…
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