The problem occurs on a display connected via a Chromecast 4k. The Chromecast is connected to a Netgear WAX214 - AX1800 access point. The access point and Core machine are connected by ethernet.
Connected Audio Devices
There three grouped audio devices connected over WiFi, ethernet, and powerline: they are all working fine.
The playlist shows that the images for some artists reliably do not display on the Chromecast display but they do on the iPad (and on the Core). The image for kd lang now does display, though it did not when I opened the other issue in December.
Thanks for the comprehensive post and illustrating video. What we’re seeing points to a possible time out when images are downloaded. We’d know for sure if we could take a look at your logs.
Would you please go through the process in the video and write down the approximate local date and time. After that, would you please grab a set of logs, zip up the entire folder and upload it to our drive?
The logs weren’t conclusive enough to allow us to offer suggestions . All we see are invalid requests.
On another thread you mentioned you can reproduce the same error on Chrome (as a Web Display) with the Core on MacOS. We’d love to take a look at that as well in the hopes that it will tell us more about what’s causing this.
Would you be able to reproduce the behavior in that context? If so, would you please:
I’m having a similar problem running Monterey 12.2.1
Metadata is continuously trying to update album artwork on the main album page. About 50% of the albums are showing normally, the rest are showing a blank grey disc. There is a continually spinning wheel at the top of the page showing that the metadata is attempting to update but not achieving that. I have the latest software versions installed on all my devices (MacBook and iPad) and I have the same problem on both devices.
There is a continuously spinning wheel to the left of “Adding music to library” and the “Metadata improver” item says “Paused”
The music plays normally, but its frustrating not to be able to identify albums by their artwork.
Hopefully there’s an update on the way to sort this out.
Hi @beka, same playlist, same behaviour with one difference: the fourth track now does display the Roon image of Steppenwolf and does not remember my local image. When I add back a new local image, it does display. But when I select the Roon image for Eddie and the Hot Rods, still no image is displayed.
We have some changes coming for the Chromecast display area in our next release, if you still see this issue after it is published, let’s please circle back once you’ve been able to confirm the issue is still actual following the update, thank you.
Our team has followed up and there is one more question that would help knowing the answer to:
does this behavior happen on other Chromecast devices? What if you have a web display?