Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Fritzbox 7590, EtherRegen
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Auralic Aries G1
Description Of Issue
Since last year Roon is constantly trying to import scanned files into the libary. I have lots of exotic or very new albums, which are unknow to Roon. It’s driving me nuts, seeing this little wheel making his turns constantly. Is there a better solution than just deleting all unknown stuff.
Apologies for the delay! Our team’s queue is longer than typical at the moment, but we’re working to get back to everyone as quickly as we can.
I’d like to enable some diagnostics on your account so we can take a look at what you’re experiencing here. Before I do this, may I ask that you please do the following and make a note of the time you do each:
Reboot your Core machine.
Start up Roon and let the spinner go for ~5 minutes.
Reboot your Core machine once more.
Start up Roon and let the spinner go for another ~5 minutes.
This should allow the team to gain some insight into what you’re experiencing in the report. Once you’ve done this let me know the timestamps and I’ll enable diagnostics on your account. When the diagnostics report is uploaded I’ll send it over to our team for analysis.
