Imported music on Melco not visible in Roon (ref#O8I6V6)

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· I have a Melco streamer and a Silent Angel Rgein connected via the network. I've imported music via a USB stick to the Melco but I can't the files in my folders when using Roon. Can you help?

Tell us about your home network

· Melco N1Z Ex streamer connected via a network to Silent Angel Rgein Roon core.

Hi @Erik_Dom,

Thank you for your post and our apologies that you had to wait so long for a response!

Are the same folders/files visible outside of Roon when you access the location via network share from another device? If not, you might have to enable file sharing/SMB (there are specific instructions on page 27 here for what to do in the Melco interface).

Can you please share a screenshot of your Roon Settings → Storage page when you’re having issues finding the location?

We’ll proceed from there. Thank you!

This post is closing due to inactivity, but you can reactivate the conversation anytime by submitting a new support request here and referencing the URL of this topic thread. Thank you!