What’s happening?
· Other
How can we help?
· None of the above
Other options
· Other
Describe the issue
Imported Playlist have disappeared after last update
Describe your network setup
Cisco Gigabit network
OK, I thought I could explain what’s going on, but It created this thread with no info so whatever…
After my last update, 3 out of 4 of my “Imported” Playlists disappeared. It now looks like the Roon playlist now shows Imported and iTunes Playlists separately. OK, fine.
These Playlist have been working fine for 2 years! I’ve made NO changes to the locations or anything.
But now, it only shows one of my playlists (Review Demo). 48 songs. I have done all the usual and yes…the M3U file is in the directory of the music.
Here’s the playlist that works:
I am assuming the issue with the rest of the Playlists, has something to do with the line
"roon/sys/storage/smbmounts/RoonStorage_******** ?*
For my other 3 Playlist, i copied the line above and did a search and replace (this did not work), then I deleted all file location (since the M3U file is located in the same directory…and no…this did not work).
Can someone tell me where I can find the
"roon/sys/storage/smbmounts/RoonStorage_******** ?*
I think this might be the key?
Please help. I have a New Years party in 48 hours and NO playlists!
TIA
Dwayne
Can you tell us a little more about the boxes sitting at 192.168.1.105 and 192.168.1.39?
Sure. .39 is an iMac. My wifes iTunes are on that and Roon has found all of them. .105 is a Synology NAS. All of my music is on the NAS. Roon has only found one playlist on the NAS (after the update).
Thanks for your help
Hi @Dwayne_Carter,
Thank you for your post.
Diagnostic logging from early December, prior to the last Roon update, shows the availability of the network locations to RoonServer fluctuating in and out. On occasion, this causes playback to fail upon initiation. In other cases, certain local library objects aren’t available, likely influencing the symptom you reported initially.
Is there managed network hardware positioned between your Nucleus and the upstream router?
Please elaborate on this topology as much as possible. We’ll watch for a response.
Hi,
This issue is very recent. Also, I was re-working the rack where the Roon server resides. A network issue would not explain why Roon can see just one Playlist and not the others. I am sure it has something to do with the M3U file…but if you want to know about the network…
The Roon server is plugged directly into a Cisco Cisco SG300-52 switch. That Switch connects to another switch in my office (a Cisco SG300-28) via a fiber (a Cisco SG300-10SFP). The Cable modem and Router (Dlink DIR-X4860) plug into the Office switch.
I really don’t think this is a network issue. I believe it has something to do with the M3U files and where Roon is looking for the music files.
Can someone tell me where I can find the
"roon/sys/storage/smbmounts/RoonStorage_******** ?* for each playlist?
So,
To sum up, making sure I have all this correct:
- 192.168.1.105 is your Synology NAS
- You have 3355 tracks in \hi-res-music\Playlist\Dwayne
- You have 1244 tracks in \hi-res-music\HD Tracks\New
- You have 48 tracks in \hi-res-music\HD Tracks\Review Demo List
- You have 1819 tracks in \hi-res-music\Playlist\DC Workout
- Of the 4 playlists above, only “Review Demo” is importing correctly.
Then, I want to make sure you have the following correct, so please correct me if I am wrong:
- You consider all of the 4 folders above to be “Playlists” - presumably because you have one .m3u or .m3u8 file for each?
(Aside: I notice from your screenshot of the Review Demo List that it is called “Review Demo.m3u8” - note that .m3u8 fules must be encoded with UTF-8 character encoding, so software doesn’t have to read those if there are non UTF-8 characters. I personally only use standard old .m3u files, which aren’t so fussy about character encoding. All that said, that could be a red herring, so I will move on…)
All that said, playlists need to reference files in a way that is relative to where you are storing them.
I can’t tell 100% from your posts so far where your all your playlist files are. BUT: One important thing to keep in mind is that Roon will deliberately ignore playlists that sit in a directory that simply reference every song in that directory. It appears from your “DC Workout” screenshot that this may be the case.
But the syntax "roon/sys/storage/smbmounts/RoonStorage_******** " - which is an “absolute path” - is not 100% sure to stay the same over time. Between that and the above fact, I think you are better off doing the following:
→ Move your .m3u/.m3u8 playlist files to a known location separate from your subfolders. Let’s presume this will be in a \hi-res-music\PlaylistCentral folder that is a peer of “Playlist” and “HD Tracks”. Then, change each line to refer to the music file using a relative path format.
Example 1: if you had a file called \hi-res-music\PlaylistCentral\DC Workout.m3u:
Instead of the following line in that file:
/roon/sys/storage/smbmounts/RoonStorage_2ce97fac17c6b1bedcd79080f7763b86882554fa/Hi-Res Music/Playlist/DC Workout/Brenda's Got A Baby.aiff
Make it:
../Playlist/DC Workout/Brenda's Got A Baby.aiff
(The “../” syntax is saying “go up one directory and then down back to the path specified.”)
Example 2: if you had a file called \hi-res-music\PlaylistCentral\Review Demo.m3u8:
Instead of the following line in that file:
/roon/sys/storage/smbmounts/RoonStorage_2ce97fac17c6b1bedcd79080f7763b86882554fa/HD Tracks/Review Demo List/Bad Karma.mp3
Make it:
../HD Tracks/Review Demo List/Bad Karma.mp3
These are guaranteed to work no matter what platform you move your music to, as long as you keep the directory inter-relationships the same (which is easy).
Try this out and let us know how it works. We want you to have a great party!!! 
@Dwayne_Carter How are things going for your party??
Hey All,
The party was good, as I had my music back…BUT…it didn’t work as you described. I moved my M3U files to a known location separate from my subfolders, and…nothing. Roon didn’t find them. Out of frustration, I ended up putting the files in the directory of the music files and PING! They all popped up?!
I don’t know why or how…but they did!
Thanks so much for your help. Somehow it worked?! Until next time (you guys change something…again!)
Dwayne
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