Inability to connect Roon to the device (ref#2ND4OP)

What’s happening?

· I'm having trouble connecting to Roon

What type of connection issue?

· Something else

How can we help?

· None of the above

Other options

· Other

Describe the issue

No Connection via Roon to The device

Describe your network setup

Router

Gosh! You do need to give a bit more information for us to try and help you. What device? What are you running Roon on? Details about your network? Has it ever worked? Does it work with other devices?

2 Likes

I have an Auralic Aries G2.1 Transporter. The roon app is not finding the device.

Have you turned on Roon via Lightning DS and rebooted your Aries?

Could you describe your server?

Hello @mmoesle ,

I am not seeing any Roon Server tied to your account. Please note that the Auralic G2.1 is an audio endpoint, and it cannot run Roon Server duties. To see how Roon needs to be set up, please look over the below guide:

Hello

now something works! I have installed my desktop Mac computer as server and it works. This is not ideal though because it has to be turned on all the time.

Can you tell me other ways to install a server, maybe in the cloud or so?

Thank you!
Matthias

1 Like

Hi @mmoesle,

Unfortunately there is no way to set up Roon in the cloud. You need a physical computer to run Roon. There are plenty of options if you don’t want to use your current Mac computer but they would all involve buying another computer. If you want to follow that route we can give you guidance on what hardware you’ll need for your use case. However I would recommend deciding whether you want to keep Roon past your trial period before buying a computer for it.

1 Like

Hello
I could attach a haredisc to my Auralic streamer. Would that work? My Auralic streamer can work as a server.
If that works how would it be configured?

Sorry, but your Auralic streamer can work as a DLNA server using the Auralic app, but it cannot run Roon Server. It was never designed to do so.

You might find this helpful.

Is there a way to talk to some of you to help me set this all up and get the right server?

Can you tell me if you find this NAS a good solution?

Here you find specs for a nas. Roon doesn’t provide fysical support. Questions Will be answerd through this forum by users or Roon support team

This is not a nas. Just a hard drive

1 Like

No, this is just storage and not a complete NAS where you can install software on. From the product page:

My Cloud™ Home ist ein benutzerfreundliches persönliches Speichergerät, das Sie direkt an Ihren Wi-Fi®-Router zu Hause anschließen können, um Ihre gesamten digitalen Inhalte an einem zentralen Ort zu speichern. Im Gegensatz zu einem NAS handelt es sich dabei um eine einfache Lösung zur zentralen Speicherung und Sicherung Ihrer Fotos, Videos und sonstigen Dateien.

1 Like

Hi @mmoesle ,

Glad to hear you got this working! If you’d like to take Roon off your Mac and have a dedicated Roon Server, you can opt for a Nucleus One, or if you have DIY PC experience, then a ROCK server is great. I’ll post a few articles below in case you’d like to learn more!

Hello,

it is very costly for me to get a server and in addition pay for Roon. I don’t have multi rooms to operate. I like the Roon app, missing the auto play option though and I cannot put the auralic device in sleep mode.

So, I think I unfortunately quit Roon!

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