Incomplete Oklou Album on Roon compared to Tidal (ref#8RM2SO)

What’s happening?

· Other

How can we help?

· None of the above

Other options

· Other

Describe the issue

The Oklou album full LP released 2/7/25 is available on Tidal. The album in Roon only has four tracks instead of 13

Describe your network setup

Orbi mesh

Hi @Robert_Wilke,
Thanks for reaching out to us about this issue. Are these 4 tracks added to your library? Check the versions tab you should find the whole album. Let us know if this doesn’t work for you.

Hi Daniel—that’s the first thing I did before posting. I removed from my library and checked versions. There are two versions and both are only four tracks long.

The album hasn’t been released yet, and is available on TIDAL with an exclusive license.

Release date: 02/28/2025
Oklou under exlusive license to Because Music for France

Hi Daniel—that’s the first thing I did before posting. I removed from my library and checked versions. There are two versions and both are only four tracks long.

Weird. Since it is available on Tidal and Roon simply interfaces with Tidal, shouldn’t it be available on Roon? I’m not aware of any other scenario where an album available on Tidal is not available on Roon.

That release date is wrong. It was released on all DSP on 2/7/25. Tidal’s metadata is incorrect but maybe that’s the issue.

Hi Daniel—that’s the first thing I did before posting. I removed from my library and checked versions. There are two versions and both are only four tracks long.

If the releass date is in the future, the release won’t be available on Roon until that date. If TIDAL has provided the wrong date to Roon, this would explain why it’s unavailable.

The four tracks shown were released as singles.

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Hey @Robert_Wilke,

Unfortunately, there isn’t much we can do until Tidal pushes an update over to our servers - it looks like the full album is appearing via Qobuz, so it shouldn’t be a long wait before everything is updated correctly.

Thank you for your patience until then! :raised_hands:

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