Inconsistent behavior when selecting compositions (ref#B9OC38)

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· App interface looks or behaves oddly

Tell us what's going on

· different behaviour when clicking through on Compositions; some select down, others don't

Tell us about your home network

· NAS + Roon Server on x64


can you see the difference between 2nd and 3rd screenshot? the first downselects and gives me only the 3rd symphony; while the last one just goes to the album without downselecting; both are multi disc box sets; strange

@Joris_Latinne,

Thanks for sharing this potential bug with us.

Could you please record a video demonstrating the issue so we can see the details?

Once recorded, please upload the video to our Media Uploader.

Thanks.

@alex_h file has been uploaded KR

@Joris_Latinne,

Thanks, that clarifies things a bit.

Could you please use the same link to upload two albums for us to test?

  1. One album that did not have focus enabled (as shown in your video).
  2. A random album that did have it enabled.
Thanks.

@alex_h you mean the actual FLAC files?

Hi @Joris_Latinne,

Yes, if you could share the media you’re having issues with, our team will attempt to reproduce the issue in-house.

This is for testing purposes only, and the media will be removed after testing is finished.

Thank you!

this is a.o. a 113 cd box set; not sure if it can be reproduced with one CD out of those 113; so i’ll try to reproduce with another example and provide files tomorrow or day after

Hi @Joris_Latinne,

Understood, since it’s a big box set, please give this KB article a read and confirm you’ve aligned the media with what is provided here:

Thank you!

hi @benjamin

I dug a bit deeper into this.

  1. I have sent the files over; the specific album also exists as a separate release, so, that’s the one I am sending over. However, the problem is not in the files, imho; see below, and this is an issue across the board. I have numerous cases. When “properly” (if you can call it like that) identified, it does “work”.
  2. I found out something new; I do not believe this is a tagging problem, since I tried a lot of things, BUT, I do see different behaviour depending on what the album is identified as by ROON and I have multiple albums that seem to suffer from the same issue
  3. by default the album seems correctly identified, as you can see in the first screenshot, BUT it does not show Compositions in Focus, just Composer and Performer, when using the DEFAULT ROON identification.
  4. However! I found out that the album exists another time in the ROON database (2015), when I identified the album against THAT entry (exactly the same files), it DID show me the full view; NOTE: this ROON album entry does not have any track details from itself, so left side will be just taking over the right side, from the files
  5. I believe the above can lead to the source of the problem; I’m not the expert, but I don’t think multibox, tagging, compilation or other has anything to do with this, it’s really ROON under the hood (that almost rhymes!) and how it handles metadata on Compositions
  6. I am adding multiple screenshots; A. album as identified by ROON by default B. a few showing the identification against the release of 2015 (no tracks); both are ‘CD Release’; key here of course, is the difference of the Focus options, between the 2 different identifications, as you can clearly see on the screenshots of the Album with Focus On
  7. I hope this helps, let me know if anything else




adding to the above, adding some more screenshots

  1. just like for the single album in previous comment, I got this to also work for the multibox set, but I do not consider this solved, since I would assume that ROON also makes this work with the default identification with the album, and that you don’t have to manually identify it to the “alter ego” of the album, without the track details
  2. screenshots: multibox sets with the default identification (1 and 2), then the same with the manually selected identification
  3. this should allow you to further investigate




so, just to be complete, because that’s where this started, initially; when now zooming in on a Composition; Focus is On; but as stated, based on the above, we cannot consider this solved

Hello @Joris_Latinne ,

Thank you for those details. We are planning to discuss your findings with the team and we will revert back to you after we’ve had a chance to discuss internally, thanks!

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Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· Inconsistent behavior when selecting compositions (ref#B9OC38)-> this was closed without providing feedback; pls dont do that!

Tell us about your home network

· SYNOLOGY NAS + ROON server on x64

They will reopen the previous thread when they have something to say. (They have an internal issue tracker and they don’t rely on forum threads staying open in the meantime).

Hello @Joris_Latinne

Thank you for the update. I will clarify the status with the team, and we will provide the updates as soon as possible.