I recently rebuilt my Roon Core on macOS (clean Core, restored from backup, local RAID reattached).. Everything restored correctly (album counts, Qobuz sync, playlists, etc.).
Roon correctly tracks newly added Qobuz albums (they appear in Home > Recent Activity and Focus > " Added in the last x days"), but in My Library > Albums, sorting by Date Added does not consistently surface newly added Qobuz albums unless I first apply Focus>Format>Qobuz.
With that filter applied, Date Added works as suspected (newest first). Without it, streaming and local albums appear interleaved unpredictably. This seems to be a limitation in how Date Added is applied in mixed local+ streaming album views, rather than database or backup issue.
Is this a known limitation or planned to be improved.
· My library isn’t working correctly (local/streaming, importing, or storage access)
Describe the issue
"Date added" has disappeared from some of my library items. It appears that most if not all of these are Qobuz files. There seems to be no rhyme or reason as to which titles are missing the date added. If I go to the Qobuz app, all my saved titles are in the correct order.
· The date added sorting on the albums page sorts alphabetically by Artist name for about 300 albums. Specifically there are 3 groups of 90 albums and each group is sorted alphabetically. This appears to include both qobuz and local albums. My albums in qobuz are sorted correctly by date added. This happened one day a few weeks ago. Is there any way to fix this? i liked to use date added to see my most recent finds but now it's filled with a bunch of alphabetically sorted albums at the top
Following up on my post from Monday, we now have a concrete update.
What we found
We’ve been working closely with Qobuz this week, and they now have a fix for this issue. We tested it on our internal accounts.
After an affected account was processed, the Date Added values went back to the correct state and albums returned to their proper order in Roon.
What caused it
The underlying issue was a synchronization problem on the Qobuz side, where the date favorited data Roon reads from their service had fallen out of sync with the correct values in their main database.
What do you need to do?
Nothing.
No Roon update is needed, and no action is required on your side. This is being fixed entirely on the streaming service side and will apply automatically once your account is processed.
Rollout timing
Because of the number of affected accounts, this will be rolled out in batches. The first group is scheduled for April 4, with the rest to follow.
We’ll update this thread again once the rollout is complete.
It looks like Qobuz removed the duplicate old unavailable titles, but left the new available titles with the new added date. I don’t understand why other users had their added dates corrected, but mine were not. What the heck!
So not only have I lost all tags and edits, I don’t have the old titles to refer to to add the tags/edits I had before.
The good news; it appears Qobuz just updated my library to reflect the proper added dates.
The bad news; since the old unavailable titles were automatically deleted, replacements lost all tags and edits, and the added dates were corrected, I have no hope of identifying which titles were replaced so that I can add back my tags and edits. This means when I search by tag, these “updated” versions will be missing from my search results, essentially orphaning them in my library. This makes integration with Roon MUCH less useful for me.
At least with the way it was before this mess, I could see which titles were updated to new versions and transfer my tags and edits.
If it was a choice between accurate added dates and being able to keep my tags/edits in order, I’d give up the accurate added dates since I often search my library via tags. Of course ideally Roon would automatically transfer any tags/edits to the new versions, though I’m not holding my breath for that to happen.
@vova It seems that it has just largely fixed mine (the spinner started out of the blue and said that it’s adding albums), but results are inconsistent. As far as I can tell:
For some it set the date back to the original, correct, date added, and it retained play counts and other metadata like tags and personal ratings. Good.
For others, it seems to have reset dates to the original but play counts, tags etc are gone.
Yet others still have an incorrect date, play counts are gone, but the old tags still exist. Which is particularly weird.
It’s sometimes hard to tell because I can’t remember everything I had done in my library (and if I had done it 100% correctly originally), but for some I am sure and many quite sure as described above.
I’d like to make sure I’ve understood this correctly.
So, the point is that Qobuz clients don’t have access to the main Qobuz database itself, but to a a derivative exposed through the API (prepared separately for each client), and this “Roon derivative” has stopped synchronising properly?
So, if I understand correctly, this situation only applies to the derivative exposed for Roon?
Because no other Qobuz client (such as Audirvana, JPLAY, HQPlayer or BubbleUPNP) has reported such issues, unlike Roon.
In other words – Qobuz has separate derivativesexposedfor each client, am I right?
Unless, of course, this is a trade secret of the Roon–Qobuz partnership
I think we need to differentiate: Roon gets a copy of the whole Qobuz content database, but the individual user data (which would include the dates for when a user favorited an album in Qobuz) may nevertheless be accessed via the Qobuz API.
Thanks a lot.