Innuos Statement - Roon does not recognize the McIntosh preamp DAC2

Support
#1

Roon Core Machine

Innuos Statement
Operating system: innuOS 2.0.10
Roon Core: Version 1.8 (Build 931)

Networking Gear & Setup Details

Linksys Router: Model MR8300v1

Connected Audio Devices

Innuos Statement Streamer
McIntosh C2700 Preamp with DAC2
USB Connection to Innuos Statement

CAT 600.2 Dual Mono Amplifier

Nola Concert Baby Grand Reference Gold speakers

Number of Tracks in Library

Number of stored Tracks: 12,704

Description of Issue

I just purchased the McIntosh C2700 with the DAC2 installed and connected it to the Innuos Statement running the Roon Core via USB.
Roon does not recognize the McIntosh preamp DAC2 as a Music Zone.
Therefore, i can’t stream music to the McIIntosh C2700.

#2

Does Innous own software see it? If not then likely it doesn’t have Linux support.

#3

So you don’t see any zone in settings:audio to enable?
It might not say McIntosh as it may not identify it.

#4

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