Innuos Zenith Mk.3 not available as a Roon end point

[Chris_Darlington]

Core Machine (Operating system/System info/Roon build number)

MS Surface Pro 4 / Win 10 / 1.7 (667)

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Normal Lan

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Innuos Zenith Mk.3 configured as a Roon Player

Description Of Issue

My Innuos Zenith Mk.3 doesn’t show up in Roon as an end point even though I have configured it to behave as an end point

[Chris_Darlington]

Roon can’t see my PS Audio DirectStream DAC network bridge as a player either

[Carl]

Hi @Chris_Darlington,

I suspect a firewall on the Windows device is blocking Roon.
As a test try switching the firewall off, if that works … then dig deeper into the firewalls configuration to make sure the Roon and RoonServer are in the exceptions list.

[Chris_Darlington]

hi Carl

Thanks, I’ve managed to connect to the ps audio directstream dac’s bridge 2 and roon thinks its playing to it, but no sound comes out of the dac. Have you seen this issue before?

[Carl]

I’ve seen it reported before for several DACs, when the DAC gets into a “funny” state.
Typically a reboot of the DAC, Endpoint, and Roon Core brings it back, so that’s worth trying.

[Chris_Darlington]

All solved now. Essentially the Innuos Zenith 3 is acting as a Roon Bridge (rather than showing as an end point) so what I had to do was instead select my PS Audio DirectStream DAC in Roon (which is attached to the Zenith via USB) and then everything is now fine.