Installation issues causing inability to access Roon (ref#RUM3DC)

Support
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Hi! What’s not quite right with Roon?

· Music won’t play or issues with my library

Music won’t play or issues with my library

· Trouble creating or restoring backups

Tell us what's going on

· Уважаемая компания Roon , произошла ошибка при установке лицензионной версии Roon . Теперь открыты только три изображения , которые сменяются одно за другим . Дальнейшая установка и вход в Roon невозможны . Помогите мне решить проблему . Скриншоты прилагаются .​​​​​​
С уважением , Борис .


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Tell us about your home network

· I have Windows 10 installed on my computer

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Translation

Dear Roon, an error occurred while installing the licensed version of Roon. Now only three images are open, which change one after another. Further installation and login to Roon are not possible. Please help me solve the problem. Screenshots are attached.
Sincerely, Boris.

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A post was split to a new topic: Experiencing a similar issue over the past 2 days

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Hello @Boris_Skripnik1 ,

Thanks for reaching out. It looks like you might be located in a country with stricter national firewall laws. If the connection is being blocked by your ISP, we suggest trying to use a VPN to perform the login.

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Some of Roon’s upstream services won’t be available in your geographic region due to mandated firewalls/georestrictions. We’re unfortunately not in a position to assist with this in any official capacity. You’ll need to post in Tinkering to solicit advice from other users for a long-term solution. In the meantime, you can try a consumer VPN.