Intermittent connection of Linn player in Roon (ref#83OVON)

What best describes your playback issue?

· My DAC, streamer, or speaker doesn't appear as a Zone in Roon

What type of Zone is affected by this problem?

· *Network Zones* are affected.

How is the affected Zone connected to your RoonServer machine?

· Network - Ethernet

Which network audio protocol is the Zone using with Roon?

· Linn

Since this is a Linn Zone, have you ensured your devices are using the same Linn playback subnet?

· I've verified the subnet and the Zone still won't function.

Does the device play audio from another source when using the same connection?

· The device has no problems with another audio source

Have you checked that Roon is whitelisted in any firewalls?

· I've checked the firewall and the issue remains

Since you are using a network connection to the device, please ensure that your RoonServer is on the same subnet as the device

· My devices are on a single subnet but is not visible to Roon

Do you have a complex network setup?

· Both the device and RoonServer are connecting to a *single router*

Try to disable any additional networking interfaces on your RoonServer machine.

· Disabling network interfaces had no change in behavior

Check to make sure RoonReady mode is selected on the device.

· I've checked this and the issue remains

If the device has multiple output options, do the other options work as expected?

· Only one output type is affected while the other output type works as expected

Is the device using the latest firmware as per the manufacturer?

· Firmware is up-to-date but the issue remains

Do you have an approximate timestamp of when the issue last occurred?

· Take five Sabina Sciubba

What are the make and model of the affected audio device(s) and the connection type?

· Linn Klimax

Describe the issue

Linn player comes ang goes in Roon

Describe your network setup

LAN

Hello @Anton_Garevskikh,

I think the next step here is to enable some diagnostics on your account so our technical staff can get some more insight into what’s going on here.

However, before I enable this feature, I’d like to ask for your help ensuring we gather the right information.

First, can you please reproduce the issue once more and note the time at which the error occurs. Then respond here with that time, and I’ll make sure we review the diagnostics related to that timestamp.

Hi Vadim,
Sorry that I tried to answer to a wrong address before.

Linn stopped playing on Wednesday 28.5 at about 14:20. cannot be seen in audio zone.

Next failure same day at 17:30. Linn has just stopped playing and not on the list again.

Next one - Thursday at 11.13. Failed out and not available anymore.

Best reganrds,
Anton

Hi @Anton_Garevskikh,

Thanks for sharing the additional information! As a next step can you:

  • Make sure your Linn device is running the latest firmware
  • Disable/Enable Songcast - On some Linn devices, you can disable Songcast in the configuration interface, then re-enable it. This can reset the control state that Roon interacts with.
  • Check UPnP Conflicts - ensure no other app is also trying to control the device at the same time.

Let me know if any of the above help - thank you!

Hi Benjamin,

Running software is up to date, 4.104.518/Fw913
Disable/Enable Songcast - done
Check UPnP Conflicts - no app controls Linn.
Roon restarted.

Now it plays. I’m curious how long for. In case of failures I will report.

BR
Anton

Hi @Anton_Garevskikh,

That’s great news. We’ll leave the thread open for now so you have time to fully test. Once you’re confident that everything is stable, just let us know and we’ll go ahead and mark this as solved. Looking forward to hearing back from you!

Hi, problems are back. Today at 07:26 started the roon app at my smartphone and chosen Linn as audio zone. OK. Then found a track and wanted to play it back. But Linn has disappeared from audio zone selection…

At 7.31 Linn has appeared and played for about 1 min, then turnen down and desappeared…

Hey @Anton_Garevskikh,

Thanks for the update! We did see the failure around the timestamp you’ve shared.

To confirm, your Linn is connected via ethernet directly to your primary router? If so, are you able to test out using a different cable as well as port from the device as well as your router?

Hi Benjamin,

Yes, Linn is connected directly to the primary router.

  1. Using different cable: does not make sense. I streamed from Tidal via Linn App, the whole day, without any problem. The cable is OK.
  2. Using different port on Linn: impossible, there is only 1 port.
  3. Using different port on router: I tried it on 12.06.25 from 08h10 to 8h18. After port change Linn was quickly found, played 1 or 2 minutes, then stopped and disapperad. After change to the previous port - the same effect.

BR, Anton

Hi @Anton_Garevskikh,

Thanks for the timestamp! We were able to see the below error which stopped playback:

Warn: [songcastdirect] [Linn Klimax Renew DS] Scd client was unexpectd. Killing it 

This message repeats rapidly, showing that multiple unexpected Scd clients are trying to connect from the same IP (192.168.178.23), and Roon is killing each connection. The zone is torn down and playback stops.

This usually means:

  • Something else on the network is also trying to connect to the Linn Klimax DS using Songcast, possibly interfering with Roon’s control.
  • This might be:
    • Linn’s Kazoo or Lumin app
    • A control point or automation system
    • A misbehaving UPnP/DLNA controller
  • Or a network loop or bug that triggers repeated reconnections.

A few next steps in testing for you:

  • Check the device at IP 192.168.178.23
    • That’s the source of the rogue Scd connections.
    • Identify what it is (Mac? iPad? Home automation system?).
    • Temporarily shut it down or disconnect from the network, then test playback from Roon again.
  • Restart the Linn Klimax Renew DS
    • A clean reboot can sometimes flush stuck Songcast sessions.
  • Ensure no other Linn apps are running (e.g., Kazoo, BubbleUPnP, etc.) on other devices that may be trying to control playback or claiming Songcast.
  • Check firmware and Songcast version
    • Make sure the Linn DS device is running the latest firmware.
  • If all else fails, try using Roon Ready mode instead of Songcast
    • If the Linn device supports Roon Ready mode (not just Songcast), you may get more reliable playback.

We’ll be on standby for your reply and results, thank you! :pray:

Hi, thanks a lot, i will try all possible pptions, but later, because i leave now for vacation until 3.7. Please keep this topic open for longer than 10 days, thank you.

Hi @Anton_Garevskikh,

Sounds good - enjoy your vacation! If the thread auto-closes due to the sytem, we can easily re-open it no problem. :+1: