I received an update within the last year while logged stating that Roon had thousands of employees, So I assumed they have staff, four support staff is not reasonable at all.
Might I be in the right place? is this information helpful?
| Name: | Ethernet |
|---|---|
| Description: | Intel(R) Ethernet Connection (2) I219-V |
| Physical address (MAC): | 1c:1b:0d:93:98:0c |
| Status: | Not operational |
| Maximum transmission unit: | 1500 |
| IPv4 address: | 192.168.137.1/24 |
| IPv6 address: | fe80::31a3:1274:7fed:bd31%12/64 |
| DNS servers: | fec0:0:0:ffff::1%1, fec0:0:0:ffff::2%1, fec0:0:0:ffff::3%1 |
| Connectivity (IPv4/IPv6): | Disconnected |
| Name: | Ethernet 2 |
| Description: | Killer E2500 Gigabit Ethernet Controller |
| Physical address (MAC): | 1c:1b:0d:93:98:0e |
| Status: | Operational |
| Maximum transmission unit: | 1500 |
| Link speed (Receive/Transmit): | 1000/1000 (Mbps) |
| DHCP enabled: | Yes |
| DHCP servers: | 192.168.1.254 |
| DHCP lease obtained: | August 9, 2024 7:12:41 AM |
| DHCP lease expires: | August 10, 2024 7:12:41 AM |
| IPv4 address: | 192.168.1.72/24 |
| IPv6 address: | 2001:569:bd4c:af00:8dde:9a0d:f023:93d3/64, 2001:569:bd4c:af00:8c59:4e01:df60:57fd/128, fe80::9f0c:c5c6:4de1:794f%7/64 |
| Default gateway: | fe80::46fe:3bff:fe9f:c0d8%7, 192.168.1.254 |
| DNS servers: | 2001:568:ff09:10c::67, 2001:568:ff09:10a::116, 192.168.1.254, 2001:568:ff09:10c::67, 2001:568:ff09:10a::116 |
| Network name: | Network 3 |
| Network category: | Private |
| Connectivity (IPv4/IPv6): | Connected to Internet |
You are probably thinking of the press release when Harman acquired Roon, where it says that Harman has 30K people. But that’s for all of Harman. Roon is probably 50-100, as my guess
I can just copy and paste from the link I sent:
Set up 1.1.1.1 - Windows
Windows 10
Take note of any DNS addresses you might have set up, and save them in a safe place in case you need to use them later.
- Select the Start menu > Settings.
- On Network and Internet, select Change Adapter Options.
- Right-click on the Ethernet or Wi-Fi network you are connected to and select Properties.
- Choose Internet Protocol Version 4.
- Select Properties > Use the following DNS server addresses.
- Depending on what you want to configure, choose one of the following DNS addresses for IPv4:Use 1.1.1.1 resolver
- Select OK.
- Go to Internet Protocol Version 6.
- Select Properties > Use the following DNS server addresses.
- Depending on what you want to configure, choose one of the following DNS addresses for IPv6:Use 1.1.1.1 resolver
- Select OK.
Windows 11
Take note of any DNS addresses you might have set up, and save them in a safe place in case you need to use them later.
- Select the Start menu > Settings.
- On Network and Internet, choose the adapter you want to configure - like your Ethernet adapter or Wi-Fi card.
- Scroll to DNS server assignment and select Edit.
- Select the Automatic (DHCP) drop-down menu > Manual.
- Select the IPv4 toggle to turn it on.
- Depending on what you want to configure, choose one of the following DNS addresses for IPv4:Use 1.1.1.1 resolver
- Select the IPv6 toggle.
- Depending on what you want to configure, choose one of the following DNS addresses for IPv6:Use 1.1.1.1 resolver
- Select Save.
There are 41 Roon Labs staff registered in the Community Forum. There will be some more who do not use the forum, but as @Suedkiez says, there are likely to be far less than 100 in total…
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I followed the instruction and under Use the following DNS server I put in 1.1.1.1 and that was followed by The DNS server 1.1.1.1 is not a valid IP address
Does the word resolver have any part of the address?
I have gone over this 10 times with the same result, 1.1.1.1 is not a valid address
Please post a screenshot that does not cut off half of the window. Most likely at the top it says „Obtain an IPv6 address automatically“ like this, but then you can’t use x.x.x.x addresses because these are IPv4 addresses.
In this case you need to use IPv6 addresses. The equivalents are these, so use the variants in the IPv6 column:
1.1.1.1
1.1.1.1 is Cloudflare’s public DNS resolver. It offers a fast and private way to browse the Internet.
| IPv4 | IPv6 |
|---|---|
1.1.1.1 |
2606:4700:4700::1111 |
1.0.0.1 |
2606:4700:4700::1001 |
See for more info:
Follow the instructions in my post instead. Use the addresses from the IPv6 column of the table in my post.
2606:4700:4700::1111 for Preferred DNS Server and
2606:4700:4700::1001 for Alternate DNS Server
you mean type in 2606: etc??
Yeah copy the whole number sequence into the box instead of 1.1.1.1
Okay, that worked, now what?
Well, now the Windows machine is using a more reliable and faster DNS server. This is helpful because Roon communicates a lot with the DNS. We have seen time and time again that DNS servers that are provided by some ISPs are slow and can cause problems.
(The DNS is what translates names into IP addresses. Like if you enter www.google.com into a browser, what actually happens first is that your computer asks the DNS, „who is www.google.com“, and the DNS returns a numerical IP address that the computer can use to find Google. So if this is slow and unreliable, it impacts software like Roon that has to perform many such lookups)
@connor had cause to think that the DNS you used may have had an impact on your issues, so the first question now is if anything changed / got better.
All I get is Waiting for Roon Server, it is taking longer than normal.
No Roon anyplace, on the nucleus or PC, I don’t know where it is and my Roon remotes on android will not connect, so nothing has changed
OK. Well at least we improved one part of it. Back to @connor for the next steps
Thanks for trying @Suedkiez
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I appreciate your time and insight here, thanks for that.
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