Intermittent loss of audio devices in Roon (ref#FA4TBE)

[Bruce_Duncan]

What’s happening?

· Other

Describe the issue

I am continually losing my Audio devices in Roon. One day they are there and the next they are not. I have reinstalled Roon and they reappear but this time they did not.

Describe your network setup

I have an Arris Touchstone CM8200 modem with Eero Model K010001 (three of those units all hardwired)

[benjamin]

Hey @Bruce_Duncan,

Thanks for writing in!

I see you’re running Roon Server on a Mac with Sequoia, as a next step can you please navigate to macOS System Settings > Privacy & Security > Local Network , and make sure Roon is allowed. If it is already enabled, toggle it off and on again. Then reboot your Mac, and see if the same issue persists.

It may be worth double-checking your Mac firewall as well, here’s more info on this:

FAQ: Adding Roon as a Firewall Exception

We’ll be on standby for your reply!

[Bruce_Duncan]

After a Software install the audio devices returned, if they are lost again, I will try toggling the Local Network off and back on with reboot. Roon is included in my Firewall exception.
thanks for the tip