Intermittent loss of connectivity with KEF LSX II speakers in Roon on Mac Mini (ref#CYKADX)

What’s happening?

· Something else

How can we help?

· None of the above

Other options

· Other

Describe the issue

I have a pair of KEF LSX IIs connected to my 2023 M2 Mac mini, which is acting as a Roon remote. From time to time, all the Mac connections simply drop off from Roon. Sometimes I need to restart the Mac mini, and that brings it back. Other times, I have to restart Roon, and that bring it back. Sometimes, none of these steps help! It's important to note that the Mac sees and recognized that it is USB connected to the KEFs, but Roon doesn't see the speakers any longer. What could be going on here and how I fix this issue.

Describe your network setup

Starlink Internet and eero mesh network. The Roon core is connected to the router via ethernet.

Hi @Ali_Shafai,

When this occurs, if you navigate to the Settings → Audio page in Roon, do you notice that other Zones disappear as well?

What about the Zones listed under “This Mac,” like the System Output (Mac speakers)?

What you’re describing sounds suspiciously like a RAATServer crash, or a temporary disruption and reconnection in the handshake between RAATServer and the Mac’s coreaudio daemon.

When you’re stuck in this condition, what happens if you navigate in the Mac to the Applications → Utilities → Terminal app and then enter: sudo killall coreaudiod? This will shut down and restart the audio daemon on the Mac - when it restarts it should automatically connect with Roon.

We’ll activate logs in the meantime.

My replies inline above.

I missed this portion of your last reply…

I will do what you suggest the next time this occurs.

Sounds good @Ali_Shafai we’ll be monitoring the thread for your results, thank you! :pray:

1 Like

This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.

@benjamin

I finally had an instance where audio endpoints became disconnected. I performed what you asked me to do in Terminal, but it did not restore the connections to the various endpoints.

Any other thoughts?

Thank you!

Hey @Ali_Shafai,

Thanks for the follow-up!

Could you please provide more specific info, like the track name, date, and time when you experienced the issue? This will help speed up the process of reviewing a Roon Server diagnostic report. Thank you! :raised_hands:

I noticed it over the Thanksgiving weekend, when I was trying to play music from the app. That’s when I noticed that the connections were gone.

A restart of my M4 Mac mini resolved the issue.

Thanks, again.

This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.