I have a Windows Roon Server playing Tidal streaming songs to the Chord Poly. Once in a while, I am experiencing a sudden stop/cut (a few seconds). When it happens, it might go to the next track in the playlist or even skip a track or 2. I haven't experienced such issues when using DLNA (with UAPP) and the Chord Poly. I am not sure but I believe it mostly happens at the beginning of a listening session.
Describe your network setup
Simple home wifi (Proximus rooter). The PC hosting the Roon server sits a few centimers from the router.
Welcome to the forum and thanks for reaching out. Can you please let us know the exact local time + date + track when you next observe this issue? We can look over diagnostics to see if any specific errors are displayed.
Do you notice this issue only happens with local, streaming content, or both? Does the issue happen on multiple zones or just the Poly? WiFi interference can cause similar issues, if you’d like a more reliable setup, our suggestion is to use an Ethernet connection for the Roon server and endpoints whenever possible.