I’m experiencing intermittent errors when playing 24/192 hi-res songs from Qobuz via Roon. Not all 24/192 tracks are affected, but some result in playback issues. Interestingly, when I stream the same songs via UPnP, there are no errors.
System Details: Roon Core: Mac Mini (M1 chip, 16GB memory) Internet Connection: Wired, connected through a NuPrime Omnia SW-8 Network Switch <- Google Nest router <- Ziply internet provider Endpoint: Weiss 501 DAC (Roon Ready) Network: Both the Roon Core and the DAC are on the same network. Any assistance in troubleshooting this issue would be greatly appreciated. Thank you!
Describe your network setup
Internet Connection: Wired, connected through a NuPrime Omnia SW-8 Network Switch <- Google Nest router <- Ziply internet provider
We’ve activated diagnostic logging and identified dropouts with 24/192 content as described. In each case, the download from Qobuz’s servers times out mid-track, and the prebuffer can no longer supply the endpoint with an audio stream in time to keep up with playback. This occurs because RoonServer’s allocated bandwidth on the network is suppressed to 0kb/s repeatedly throughout logs.
There are additional upstream network connection failures and issues attempting to connect to Roon devices and Zones on this network.
Where is the Weiss 501 DAC connected in this network setup?
Do you have any wireless mesh nodes in this setup, or is there WiFi between any of the points mentioned in your topology or elsewhere in your Roon environment?
Try bypassing the managed switch in this environment, connecting RoonServer directly to the main Google Nest router.
Also, verify that no bandwidth allocation restrictions or rules are engaged, if available, in your router settings, as these might be restricting RoonServer’s ability to download large audio files for playback.
Thank you for the suggestions, Connor. I’ve tried most of them, but haven’t noticed any differences so far. I haven’t set up the bandwidth allocation yet, but I’ll give that a try next. I’ll let you know if there’s no change after adjusting those settings.
