Intermittent playback issue in one location (ref#64BP5C)

Support
1

What’s happening?

· Other

How can we help?

· I am experiencing freezes or crashes

Other options

· Other

Describe the issue

Roon cuts out intermittently in one location

Describe your network setup

Whole house wi-fi pods and Ubiquiti Unify. Dream Machine. Sonos Connect in same location works well with their and Amazon streaming service.

2

Hey @john_b1,

Thanks for taking the time to write in, and I’m sorry to hear about your playback issues!

Can you be more specific in your description? Which location or zone is having issues?

If the issue only stems from devices connected via wifi, I highly suggest testing out and setting up a direct ethernet connection to see if your issues persist. We’ll be on standby for your reply! :raised_hands:

4

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