Intermittent Playback Switching Every 30 Seconds (ref#SGT8YH)

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· Roon automaticly changes my playing music to the next one in every 30 seconds.

Tell us about your home network

· I am using sony receiver TA 1000 which is roon ready to connect and tidal and qobuz for streaming by fiber optic router

Most likely a subscription issue with you streaming service. Do they play in their native app?

Hi @MEHMET_CAGLAYAN,

Is this happening with local content as well as streaming services? Diagnostics indicate that you have both Tidal and Qobuz currently synced to your server.

The thirty-second cutoff usually points to a streaming service limiting your content to preview-only.

The first step is to verify your account credentials and subscription tier in both the Tidal and Qobuz account pages.

https://login.tidal.com

We’ll follow up from there. Let us know if that helps. Thank you!