Intermittent Streaming Issues with Tidal on Roon (ref#7ESBJY)

Support
21

Hi @henrikbuuslarsen,
Thanks for letting us know that you plan to reach out to Primare. We’d definitely be interested to hear what they have to say—please keep us posted.

1 Like
22

I have reached out to Primare via my hifi dealer. They are currently looking into the case - including this support string.

23

Hi @henrikbuuslarsen ,

Thanks for letting us know, do let us know when you have any further information to share.

24

Hi there,

I’m currently facing the issue again, unfortunately. Already tried switching channel, band and WiFi standard (4/5/6), but didn’t help. Would you mind activating diagnostics mode for my account?

1 Like
25

Did anyone of you activate diagnostics mode for my account? @vadim @noris @daniel @benjamin