A few months ago I switched my roon server hardware platform from a MicroAtx based to an Intel Nuc. The old one ran fine for a long time. Old one was and new server is connected in the same way to the LAN (fixed).
Every other day booting Roon server results in 'trouble loading library'. After a reboot and logging on again it usually works. Sometimes it takes 2 reboots. Some days after booting the server it shows a 'no internet connection' or similar message in the roon app. With my previous Micro Atx based installation I had no problems at all.
I restored a backup from the old server to the new nuc server.
Describe your network setup
A few netgear switches and a Unify core switch, a Unify wap. The server is connected fixed line to one of the netgear switches, this netgear switch is connected to the 2nd netgear switch which connects to the Unifi core switch. The core switch is connected to the Draytek internet modem (supplied by ISP)
Please note that if you are getting the issue loading library message, then there is an issue with your Roon library of some sort (generally corruption). While rebooting it can temporarily re-allow access, it does not actually solve the underlying issue, and the library will still be corrupt. Do you have any older backups that you can try to use? We have the following guide on how to resolve this issue:
It’s tough to pin down where the corruption stemmed from originally. Can you confirm the same database backup functions on your old server without issue? The issue is only on your new Nuc?
Using an older backup that predates the issues you’re having may be the best solution moving forward - we’ll be on standby for you reply!
Hey @benjamin ,
thanks for answering. I’ve performed the following steps:
made a backup of the new server (since there is already so much added likes etc stored in it I didn’t want to lose)
I have then followed the rock os instruction to stop the server and rename the server folder.
In the newly generated installation I restored the backup of the new server itself.
This way I can test if the cause was bad sectors, because now the database is in a new folder in a new location on the harddisk.
Also this will tell me if corruptions are exported via the backup process.
So far flawless operation 2 days in a row.
If problems reoccur I will fall back to older backups from the previous server.
Great to hear you haven’t had any trouble recently! We’ll leave the thread open for now while you continue testing. Once you’re confident the issue is fully resolved, feel free to mark the thread as solved. Let us know if anything changes in the meantime!
Yes, please do try an older backup if possible. We’ve also enabled diagnostics for your ROCK, perhaps there are some specific errors. It doesn’t look like logs are coming in at the moment, but let us know how the older backup goes and we’ll check again once we have your update, thanks!
