Intermittent visibility of Sonos and Cambridge Audio endpoints in Roon on Mac (ref#F6M576)

What best describes your playback issue?

· My DAC, streamer, or speaker doesn't appear as a Zone in Roon

What type of Zone is affected by this problem?

· *Network Zones* are affected.

Is the affected network Zone connected with Ethernet or WiFi?

· WiFi

Which network audio protocol is the Zone using with Roon?

· RoonReady

Does the device show up at all in Roon Settings -> Audio?

· No, it does not show up there

Does the device play audio from another source when using the same connection?

· The device has no problems with another audio source

If the device has multiple output options, do the other options work as expected?

· Multiple output types are affected

Is the device using the latest firmware as per the manufacturer?

· Firmware is up-to-date but the issue remains

Do you have an approximate timestamp of when the issue last occurred?

· Today at 11.30 am - it means I can only play tracks on the Mac! The Arrival and the Reunion by Dead Can Dance

What are the make and model of the affected audio device(s) and the connection type?

· As previously listed

Describe the issue

When I first launch the Roon app on my Mac the only 2 audio zones which appear are iMac4 and System Output. After a while (sometimes) the other endpoints (Sonos and Cambridge Audio - Roon Ready) endpoints appear and sometimes they don't. Everything worked well when first installed but then, a week or so into use, this occurred. I have tried rebooting the router. It is very irritating because Tidal connects directly through Chromecast.

Describe your network setup

Sonos 1s x 4, Cambridge Audio CXNV2 streamer CXA81 Amp, Audio Pro Speaker

Hey @Darren_Ayling,

Welcome to the community! We’re excited to have you here - sorry to hear about your audio devices not showing up properly. Since you’re running Roon on a Mac with Sequoia, can you please navigate to macOS System Settings > Privacy & Security > Local Network , and make sure Roon is allowed. If it is already enabled, toggle it off and on again. Then reboot your Mac, and see if the same issue persists.

Thank you! :raised_hands:

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