Core Machine (Operating system/System info/Roon build number)
Roonserver 1.8 (Build 753) / Windows 10
Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Several, not relevant
Description Of Issue
Roon 64-bit Win10 client connects with core, but is stuck on a red dot and ‘initializing…’; Roon Android 10 client connects without a problem to same core on same network. iOS 12.5.1 does the same. However, none of the clients show info in the ‘now playing’ screen; the screen is empty and the controls are grayed out except for signal path and ‘back’ and audio and selecting the audio device; selecting and starting music in the main screen works okay. If I select the audio device in the now playing screen I see play activity (‘blue VU icon’) on the chosen device, but the pause button next to it is grayed out: cannot pause the music.
I reinstalled the Win10 client and the server software on the core; I restarted the core and the client; all without result.