I thought there was an existing thread on this but I can’t find it @Roon_Moderators please merge if needed.
Playback gets interrupted as it drops all the roon zones. Sometimes it keeps the Sonos zone but all the others drop off. After a couple of minutes or so it will recover.
Drops at 10:53
Hi, @ged_hickman1, thank you for the report. I reviewed the diagnostics report from your RoonServer and I will discuss those with our dev team. I will come back with the next steps as soon as I have any consistent info.
Thanks!
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Ivan
Dropped now a couple of times
14.52 local
.
Back up
Hi, @ged_hickman1, thank you for the post. I spoke to our dev team and we’d like to enabled some additional diagnostics for your account. Could you please reboot your RoonServer twice and after that if you encounter this issue again, please, let me know the timestamp when it happened?
Thanks!
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Ivan
Reboot times two done.
Happened sometime this morning but I can’t pin time down. Music was stopped when I came back to it which is the end point symptom.
Hi, @ged_hickman1, thank you for the update, I will take a look at the diagnostics report from your machine.
Thanks!
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Ivan
Just glitched at 12:10 pm and then again 1 minute later.
And Again.
I got can’t find room server message before losing zones yesterday but the screen was still there and the Sonos zone was still present so…
Hi, @ged_hickman1, thank you for the update, I requested a fresh report from your RoonServer, will forward it to the dev team as well.
Thanks!
–
Ivan
I’m not 100 percent sure but I think the symptoms may be caused by a dying server. It’s disappeared even to it’s IP address and needs physically rebooting once again.
I’ve ordered a pre-used, 2nd hand in old words, nucleus and will keep an eye out for behaviour in the future.
