This has been ongoing for coming up to six months. Any idea when a fix is likely as being unable to use search, or to be able to enter anything in a text box, (other than blindly), is a pretty big problem?
I am not a member of Roon Labs staff or their developer team, so have no information to share, sorry.
Well, the specifications for the remote say Intel CPU, not Qualcomm
Geoff - do you know how we ask someone from Roon what the timeline is? This will affect more and more people as time goes on as these processors are becoming more popular.
Roon support with see your question here, but don’t hold your breath as Roon very rarely comment on schedules.
Would appreciate any information about a workaround - is there a different version we can install (e.g. something that runs in x86 emulation mode rather than x64), a different system font to pick, anything? I’ve tried adjusting emulation settings in the properties dialog but no luck there.
Would appreciate some feedback from a roon representative! This has been going on for months. I can only imagine there are dozens or hundreds of Windows users that have this issue.
Bug still present in last version of Roon remote downloaded today..
Same issue here with typing in the Roon Remote in any text field (invisible text) on my new Windows 11 Snapdragon-based PC that I picked up for Black Friday. Issue has been there since I installed Roon in December, and all updates to both Roon and Windows have been completed as of today.
Hi everyone,
Unfortunately, progress for this case is going to be on the slower side, and we’re not able to comment on any specific timelines.
You have our apologies here, and we’ll share updates once new information is provided to us. If the thread closes before this occurs, please note that our team will re-open the thread manually.
Thank you for your ongoing patience in the meantime. 
Hi! What’s not quite right with Roon?
· None of the above quite fits
None of the above quite fits
· None of these quite match
Tell us what's going on
· On Roon App Searh test not visible.
Tell us about your home network
· ISP T-Mobile Cell, Router Unifi Dream machine and WAP
Also forgot to include computer information. This is the Roon client. Win11 with snapdragon processor.
Be aware that Snapdragon is currently not a supported Roon platform.
Hi @Jeff_Wood1,
Thank you for your post.
It looks like you’re encountering a known issue with the Roon GUI on a Snapdragon-based PC.
We’ll merge your report with the tracking thread shared above. The team will post an announcement in the tracking thread as soon as we’ve made progress on this long-standing issue. Thank you for your patience in the meantime; we understand this is a frustrating impediment to using Roon on that device.
Just prompting on this which has been going on for too long - is there anything we can do to fix this ?It’s really frustrating - the surface tablet otherwise works perfectly but the hidden text makes search and other functionality you are working on very difficult to navigate!
I echo the frustration with the invisible text issue. I first reported this issue on Sept. 1, 2025, over 10 months ago. I understand that Snapdragon was not a Roon-supported platform at that time, and it’s on me for buying an unsupported device. I would appreciate some sense of timeline for a fix because if it’s going to be another year, I will buy a new laptop with a Roon-suppored OS.
Hello @peter_richardson & @Ross_Rabin & others expereincing this issue,
Thank you for your continued feedback on this. We have a development ticket regarding this issue, and I’ve inquired with the team to see if we can get this in the development queue quicker. We (support) can’t make any promises regarding the timeline, but we are going to advocate as much as we can for a faster resolution to this issue. Thank you in advance for your pateince.
Thank you.