iOS devices not connecting to mac core

Support
1

Core Machine (Operating system/System info/Roon build number)

mac mini (mid 2011)/Mac OS High Sierra 10.13.6/Roon 1.8

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Linksys WHW03v1 firmware 1.1.14.203054

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

USB to Schitt Bifrost DAC

Description Of Issue

no iOS devices will connect to core. Other Mac’s will. iPhone XR, iOS 14.4. Roon 1.8

2

Hello @Jay_Touve ,

Apologies for the delay in response here.

Can you please check your iOS permissions?

3

Local network access is set to on for all devices

4

Hello @Jay_Touve ,

Do you have any firewalls or antivirus applications running on the Mac? I’ve seen programs like Little Snitch, Bullguard, McAFee cause connectivity issues. Do you have any VPNs active on the iOS device? Are the iOS devices on the same network subnet as the Core?

5

Noris, I have no firewalls set up and devices are on same subnet. No VPN either.

6

Hello @Jay_Touve ,

Does this issue just impact the Mac Mini or does the same behavior also occur if you host the Roon Core on another PC?

  • Create a Backup of your current database
  • Open Roon on the other PC you wish to try as the Core
  • Roon Settings → General
  • Disconnect
  • On the “Choose your Core” screen, press “Use this PC”
  • If asked to Unauthorize, you can go ahead and do so. You are limited to one active Roon Core at a time but you are free to switch between them as often as you’d like.
  • Verify if the same behavior occurs on the different PC
7

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