I have been experience some intermittent issues with my IOs (iPads and iPhones) Remotes connecting to my Roon Core.
My Roon Core is running on a Mac Mini Late 2014 I5 4GB Ram via wifi. The wifi network is a Mesh TPLink Deco Wifi @150MB. I have pretty good signal and download speed across all the house.
The actual issue is that the remotes lose connection randomly in the house and happens with different devices equally…it is not that frequent, but happens every now and then and maybe I would say that happens when waking up devices from sleep, but it happens also during playing time.
To regain connection many times I select to connect to a new core, but obviously I connect to the same one…sometime also it takes some time to find the “new” core.
I also tried reinstalling the IOs remotes and re-starting my Roon core a couple of times.
If it’s okay with you, in order to better help others who may encounter similar issues, is it okay if I move this post to a public thread in the #support section of community?
If possible, are you able to connect the Mac Mini via an Ethernet connection and see if there is any change in behavior here?
You may also want to look into IGMP settings on the TP-Link router. We have seen with Orbi mesh routers that unchecking the option for Disable IGMP Proxying helps with remote performance, and so your router may have a similar setting.
One other thing is to ensure your iOS devices are up to date for the iOS versions and the Roon app. You might like to detail where they are at currently as this info might help.
@Dylan, Im not sure where this post was moved. Could you help me deriving it to support?.
Thanks. Some more details. Right now weird thing is happening I have three iOS devices all of them running iOS11.4. All three devices in the same room near the Roon Core running on my Mac Mini as described above. Just two of them connect to the core and one of them keeps connecting/failed message without connecting at all.
Also I have to add that some hours ago the three of them were working fine. I also rebooted the iPad.