iOS remote touch screen sensitivity and choppy scrolling [Improvements released]

I’ve added my contribution to the thread. :+1:t3:

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I noticed this aswell on my iPhone 12 Pro. In previous builds the scrolling was almost entirely fixed. This new build made the scrolling issue significantly worse.

Rebooting my iPad didn’t help.

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On my iOS device, it seems the left/right swipe sensitivity in the app code is way too high, it thinks you want to swipe even if you only move sideways a couple of pixels. Gently scrolling can trigger it.
Plus when the swipe is triggering the app already wants to reset the page scroll location for the previous page, for me it only happens when swiping right (move to previous page on left), so I have worked out that if you order the ‘Album review’ page as the first item, instead of the album art etc. I can scroll without any choppiness. Move whatever page you’d like to read most as the first one :slight_smile:

IOS scrolling is still broken. When scrolling up and down while scrolling tracks on an album changing the scrolling direction up is fine, when scrolling down, the screen jumps up several tracks at a time.
I want to encourage Roon to fix such a major, long-time, and annoying bug. What is the real issue that it is making it so difficult?

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Some screens still jumpy here as well. :frowning:

You could give the Roon Team something to go on?

For me:
iPad Pro 2020 12.9" iPadOS 15.3.1 - Scrolling is now flawless in all main meny views.
iPad 6:th Gen 9.7" 2018 iPad Os 15.3.1 - Scrolling is not quite as smooth as on the Pro but definently as good as can expect.

They know what the issue is, its been present for a long time.

We have detailed the setup plenty of times.

Glad to hear its working great for you though.

What I have observed is that this is a problem for many apps, maybe even all apps, and could be an iOS bug/feature…

@support

Whilst the scrolling was significantly improved on the iPhone some builds ago, the latest ones have undone whatever fix addressed this behaviour.

These builds have also introduced (for me at least) the same jerky scrolling behaviour to my iPad. Albeit, it only seems to be mostly noticeably when inside the Recent Activity screen.

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Yep, mine is back to being as jerky as it was since 1.8 was released.

@support

Bit of assistance here please? :slight_smile:

Worse in this view: Album view very jerky under "Tab" view

Hi everyone,

We very much appreciate your patience here and want to thank each user for letting us know they’re still experiencing some inconsistent scrolling behavior.

Our tech team is currently investigating this further, and we’ll circle back once we have more information to share!

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Thanks for reaching out Ben.

There was a build which addressed the scrolling behaviour and it significantly improved the user experience on iOS devices.

Sadly, the other builds which followed managed to undo whatever fix was implemented.

No idea what was done in the build to fix it since no one was transparent on what the issue was…

But can you please do it again :sweat_smile:

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Hi @Benjamin

Another update and still no improvements.

Hey @RBO,

Thank you for letting me know. While I don’t have another status update for a permanent fix yet, our team is still actively investigating possible reasons for why this happening for some users.

I very much appreciate your continued patience, and understand how frustrating it is to have a less-than-ideal experience using Roon on iOS devices. I will be sure to keep you in the loop as soon as I catch wind of any updates :pray:

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Well with iPhone 12 Pro here fast scrolling is quite fine though when slowly scrolling (which happens quite often when browsing through playlists etc) before the list gets to a complete stop it still stutters noticeably.

@Benjamin

Thank for the quick reply.

This has been going on for more than two years now. I doubt anyone is doing anything “actively”.

After two years the issues was fixed for the most part and “unfixed” in builds which followed.

Surely the team know what needs doing here.

I would also expect someone to comment on what is causing this behaviour since this was never disclosed (to my knowledge).

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Yes very much love to see an open communication here too. As iOS is the central part of the Roon interaction for many and when using playlists and browsing stuff which Roon is supposed to be used for - it’s annoying to see permanent stutter especially the slower the scrolling is (which is is of course 80% off the time as a use case).
@Benjamin Very much looking forward in the name of all users affected to get a status update on a final fix.

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