Roon Core Machine
iMac 2017 10.14.6 Roon 936
Networking Gear & Setup Details
ethernet microrendu oppo 105
Connected Audio Devices
ipad 5th generation 15.4.1 iphone xs 15.4.1
Number of Tracks in Library
Description of Issue
iPad returns to the top of each screen after sleep. In the middle of an album screen and device is put to sleep (made screen to go dark) and woke up its at the top of the album or playlist. Ive restarted everything. Ipad Imac Phone Roon etc etc
It is the same after update to 943 on core an iphone and ipad. Re-started all
Thank you for reaching out to us with your question. My apologies for the delayed response and for your wait. We’ve made some recent changes to the support team structure and some reports have experienced a longer response time than usual.
I’m sorry to hear that you were having issues with your iPad jumping back up to the top of the screen after it falls asleep. Since some time has passed I wanted to touch base to get your current status. If you’re still experiencing this problem on the most recent Roon build (952) and need assistance please let us know. We’ll be watching for your reply and get back in touch as quickly as we can. Thanks!