iPad Air 2021 not connecting to the Nucleus

Roon Core Machine

Mac mini

Networking Gear & Setup Details

Ethernet 1 Gb

Connected Audio Devices

Chromecast

Number of Tracks in Library

10,000

Description of Issue

I connect my iPad mini and my iPhone 6 to the Core, and also a Samsung Tab, but my iPad Air bought last year don’t want to connect

Welcome to the forum!
Have you checked that your iPad Air is on the same network?
I had this problem twice, when my iPad was connected to the hotspot of my phone after returning from a train journey…

Hi Arlen

Thanks for your welcome
The iPad Air is in the same network
I can´t understand why the iPad mini 2021 connect perfectly but the iPad Air 2021 doesn´t

Any Help from roonlabs ??

Cheers

Hi @Josu_Sainz_Borda
Please try to disable “Private Wifi Adress”, Private Address is turned on by default.
I hope this resolves the issue.

Hi @Josu_Sainz_Borda,

We wanted to check in before this thread auto-closed to see if you were able to resolve your issue by disabling Private Addresses.

If you’re still having problems, we’ll happily provide troubleshooting steps and support. We’ll be watching for your response. Thank you!

Yes, it´s solved. Thanks so much

1 Like

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