iPad Air 5th unable to connect to Roon OS while iPhone 13 connects successfully (ref#K74JJL)

Is Roon Server running?

· Yes, Roon Server is turned on and running.

What do you see on your screen?

· "Looking for your Roon Server"

Please try to restart your Roon Server by closing the Roon app in the taskbar or rebooting your Roon Server machine.

· No, the issue remains the same

Please try to restart your network setup by unplugging, waiting 30 seconds and then replugging in your networking gear.

· No, the issue remains the same

Please select how you've connected your Roon Server to the internet

· Roon Server is connected by *Ethernet*

Have you checked your firewall settings to ensure that Roon is allowed through?

· Roon still won't connect even after checking this aspect

Have you verified that Roon Server is on the same subnet as your Remotes?

· My Remotes and Server are on the same subnet and I still can't connect

Sometimes the issues can be resolved with a reinstall of your Roon Remote app. Let's try to perform a reinstall and see if it helps.

· I've reinstalled the Roon Remote but it did not help

What is the operating system of your Roon Server host machine?

· *Windows*

Select any of the following components that are present in your local network setup

· None of the above

Describe the issue

iPad Air 5th unable to connect to roon os (iphone13 can connect)

Describe your network setup

Roon is win11 laptop Ethernet, added multicast and firewall rules…. Asus gt ax1100 router disabled igrp snooping

Hi @Tim_Schaefer,

Check in the iPad’s settings if the Roon allowed to access the network.

Yes

I’d paste a pic but not knowing how

Roon server is working. iPhone 13, Roon Remote, connects just fine.

iPad is the problem device, searching…

Can you double check that all Roon installations are running the latest version.

Try installing a net scanner on the iPad (I use Fing).
With it perform a network scan a confirm it is able to see the Windows laptop that’s running your Roon Server.

Fing, all green

192.168.1.X network

.1 router
.63 dmp-a8
.127 Roon server
.167 IPhone, works
.178 iPad

iPad cannot ping iPhone
But
iPhone can ping iPad
Interesting

I believe all are 2.5 have reinstalled twice on the same day for iPhone iPad and Windows 11

Neither iPad or iPhone cannot ping roon server
But
Roon win 11 server can ping both iPad and iPhone

Power cycled iPad, now it works WTH?

Close ticket please

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