iPad Air M2 stalls at 'Connect to your Roon server' stage (ref#0G4BWJ)

[Frederik_Pedersen]

Is Roon Server running?

· Yes, Roon Server is turned on and running.

What do you see on your screen?

· I see something else

When you try to connect, what screen do you see?

· I see the Server but the Connect button is grayed out

Please try to restart your Roon Server by closing the Roon app in the taskbar or rebooting your Roon Server machine.

· No, the issue remains the same

Please try to restart your network setup by unplugging, waiting 30 seconds and then replugging in your networking gear.

· No, the issue remains the same

Please select how you've connected your Roon Server to the internet

· Roon Server is connected by *Ethernet*

Have you checked your firewall settings to ensure that Roon is allowed through?

· Roon still won't connect even after checking this aspect

Have you verified that Roon Server is on the same subnet as your Remotes?

· My Remotes and Server are on the same subnet and I still can't connect

Sometimes the issues can be resolved with a reinstall of your Roon Remote app. Let's try to perform a reinstall and see if it helps.

· I've reinstalled the Roon Remote but it did not help

What is the operating system of your Roon Server host machine?

· *Roon Optimized Core Kit* (ROCK)

Select any of the following components that are present in your local network setup

· None of the above

Describe the issue

I have a new iPad air (M2). It stalls at the 'Connect to your roon server'-stage. My other computers (Apple XS Pro Max, Macbook air M3, and MS Surface win11) work fine.

Describe your network setup

The Network router is a Fritz! router provided by Zen internet.

[Singleton (- Audio Astronaut)]

@Frederik_Pedersen ,

Seeing as you have reinstalled Roon on your iPad to no affect I would recommend performing a hard reset upon your iPad. Please review the link below for instructions as well as any potential data loss concerns which there should be none when performed correctly.

https://www.lifewire.com/how-to-restart-ipad-1999820

Please report back on whether or not you were successful in gaining access.

[Frederik_Pedersen]

It turned out that it was the Logitech squeezebox setting that caused problems: my LMS Touch was (pardon the pun) out of touch with the network and needed to be set up to access the network again. Strangely, it made no difference when I switched off the LMS access to Roon…but a subsequent reset of the LMS Touch cured the problem.

[Singleton (- Audio Astronaut)]

@Frederik_Pedersen ,

Glad to hear you’re back at one with your music and thanks for providing your solution.