iPad and iPhone can’t find Nucleus after both updated to 1.7

[Pedro_Conde (Pedro Conde Romao)]

Installed 1.7 on Nucleus. All good.
Installed 1.7 remote update on iPad. Confirmed it updated but cannot connect and reports its on 1.6.
Same for the remote on iPhone.

[dylan (Dylan Caudill)]

Hi @Pedro_Conde,

Have you tried rebooting the Nucleus and the iOS devices?

If that doesn’t work, can you share a screenshot from the iOS devices confirming they’re on Build 500?

[Pedro_Conde (Pedro Conde Romao)]

Did that and did not work. What did work was deleting the apps and installing fresh.
And yes, confirmed it was already 1.7 before deleting!

[dylan (Dylan Caudill)]

Hi @Pedro_Conde,

I’m glad to hear you’re up and running now. Let us know if you have any other questions!