iPad cannot find Roon core running on a PC

Support
#1

I installed Roon core on a custom built PC with an Intel chip.

Using an iPad Pro as remote. The iPad can not locate the Roon core.

#2

What message are you getting?

#4

Thanks for reaching out, @Nancy_Futrell!

So we can better assist you, may I ask that you please provide a brief description of your current setup using this link as a guide.

Make sure to describe your network configuration/topology, including any networking hardware currently in use, so we can have a clear understanding of how your devices are communicating.

Please also verify the following:

  • Since installing have you tried power cycling your Core machine and networking hardware?
  • Is only one remote unable to connect, or are all unable to connect?

Thanks!
Dylan