iPad not appearing as audio device in Roon app (ref#KJXBDE)

What’s happening?

· Other

How can we help?

· None of the above

Other options

· Other

Describe the issue

From the iOS iPad Roon app, I am unable to see the iPad as a device in the audio settings page. I have tried reinstalling, double checking versions, etc. I am on the same local network as the server, which is on my desktop Mac mini. This issue has persisted for a while now through several past app and OS updates. Ultimately I am trying to use my iPad to utilize the Roon server and listen to my wired Focal headphones through a Bluetooth DAC (FiiO BTR5). In the past, it has worked. When it worked, the Roon app read the iPad and the Bluetooth audio was read as the default iPad output. ARC will let me play music on my iPad and find my devices quickly, so I don’t understand what the issue is. Thanks.

Describe your network setup

Mesh network with Amplifi HD routers (firmware up to date)

Mobile devices are private zones by default. You need enable this on the iPad to be see on another device.

Toggle the Private Zone switch.

I think he’s using the iPad as remote so therefore should see it. Most likely the usual Sequoia problem and perhaps a firewall issue blocking Roon from seeing it. Ensure Roon has been given full network permissions and all components of Roon are exceptions in your firewall. There are 4 bits Roon, roonserver raatserver and Roonappliance.

Are you positive that both the iPad and server are operating in the same subnet as each other first 3 sets of numbers of ip address should match.

Also make sure any vpn is not active on Mac or ipad as this can also block Roons discovery

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I thought this was a possibilty, but the image is small and doesn’t scale on my phone. Hopefully, the OP can eliminate this as the cause.

Hi @Aaron_Hardinger,
Thanks for reaching out to us about this issue. If @CrystalGipsy is correct about you using the iPad as a remote then the steps they recommended should help you. If that’s not the case please let us know and we can proceed with further troubleshooting.

I got this working by using Tailscale, however I am a little uncomfortable having to disable my VPN (Cloudflare’s WARP). Would take any tips/advice for making that work.

To answer above questions, yes I am using the iPad as a remote. I had checked all the settings and found one mismatch where Roon Server was not in my list of firewall exceptions. I was able to manually add it. Regardless, it didn’t seem to fix anything, and Tailscale seems to be the only working solution.

Another oddity - I mentioned before that ARC works just fine, yet the Roon app settings page for ARC never seems to say it can connect to the Roon Server, even now with Tailscale installed and activated. I tried the “0” value for the port, still says Not Ready.

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