What happens if you press the "Select a different Roon Server" button?
· I see my Roon Server, but I still can't connect.
When you try to connect, what screen do you see?
· I see something else
Please try to restart your Roon Server by closing the Roon app in the taskbar or rebooting your Roon Server machine.
· No, the issue remains the same
Please try to restart your network setup by unplugging, waiting 30 seconds and then replugging in your networking gear.
· No, the issue remains the same
Please select how you've connected your Roon Server to the internet
· Roon Server is connected by *WiFi*
Have you checked your firewall settings to ensure that Roon is allowed through?
· Roon still won't connect even after checking this aspect
Have you verified that Roon Server is on the same subnet as your Remotes?
· My Remotes and Server are on the same subnet and I still can't connect
Sometimes the issues can be resolved with a reinstall of your Roon Remote app. Let's try to perform a reinstall and see if it helps.
· I've reinstalled the Roon Remote but it did not help
What is the operating system of your Roon Server host machine?
· Roon on a *NAS* (Synology, QNAP, ASUSTOR)
Select any of the following components that are present in your local network setup
· *Mesh networks*
You mentioned a mesh network in your setup. Certain common mesh networks might require slight reconfiguration to support Roon.
· None of the above
Describe the issue
My iPad Os is 15.8.3, Synology Os is 7.2.2 and I do Connect the iPad to my other Synology Os 6.2.4 server. I guess this problem is related to the iPad Os version?
Describe your network setup
Previous answered, Mesh wifi network and synology NAS server running the Roon core.
Can you please share a screenshot of the issue you are seeing? I am looking over your account diagnostics, but I only see one RoonServer tied to your account.
You noted in your post that your Roon server is connected via WiFi. I don’t think that is possible with a Synology NAS. That said, if your Roon server is not on the same subnet (e.g., 192.168.1.x vs 192.168.0.x) as your WiFi network, you will not be able to connect the two.
According to your screenshot, it looks like there is no Roon Server found at all. Does the Roon app on your iPad have local network access toggled to on? You can check this by going to iOS Settings → Locating Roon app on the list → Ensuring Local Network Access is toggled to On.
Yes, I am quite sure that everything is enabled. The Synology NAS running Roon Core is connected by cable to the same local network. And the Roon app running on the iPad did work BEFORE the latest sw upgrades to 7.2.2 and IOS 15.8.3. Info: I too cannot access the 7.2.2 NAS from the Safari app from the iPad? I have enabled all SMB protocols, but no luck, and tried to enable AFP, however I got a warning message when doing that, that I should use SMB instead. From my point of view: this is because the iPad OS is too old? A number of apps I try to use on the iPad does not work, they require IOS 16 or higher, Apple for sure want me to buy a new iPad …
