I initially installed the Roon server on my iMac to try it out, and then subsequently purchased and installed the Nucleus One server. The difficulty I'm having is that the Roon app on my iPad is not able to access the Nucleus One. It seems like it is still looking for the server on the iMac, which is no longer operational. The Roon One is connected via ethernet while the iPad is tied in to my wi-fi network.
Describe your network setup
My modem is from Bell Canada and is described as the Giga Hub modem. It connects to the Nucleus One via a powerline adapter. There is an ethernet switch in play, manufactured by Araknis. The modem generates a strong wi-fi signal.
Thanks for reaching out and welcome to the forum! Is the iPad the only Roon remote affected, while others work ok? If so, I would confirm that you have set Roon to have Local Network Access under iOS Settings → Apps → Roon. If you are seeing a “Select a different Roon Server” button on the iPad, you can press it to see if the Nucleus One shows up then.
Please note that powerline adapters have caused issues in Roon in the past, if you have investigated the above, I would try to connect the Nucleus directly to the router to see if that changes anything. Let us know!
Sorry for the delay in getting back to you but I appreciate the advice. The IOS setting was fine and I don’t think the power line connection is the problem as my other iPad was successful in connecting to the Nucleus under the same conditions. But the problem resolved itself, perhaps because there was an IOS update applied this morning, and now I am able to connect to the Nucleus with both iPads.