iPad unable to connect to Roon Server on Windows 11 (ref#XSWLQJ)

[desaulniersp]

Is Roon Server running?

· Yes, Roon Server is turned on and running.

What do you see on your screen?

· "Looking for your Roon Server"

Please try to restart your network setup by unplugging, waiting 30 seconds and then replugging in your networking gear.

· No, the issue remains the same

Please select how you've connected your Roon Server to the internet

· Roon Server is connected by *Ethernet*

Have you checked your firewall settings to ensure that Roon is allowed through?

· Roon still won't connect even after checking this aspect

Have you verified that Roon Server is on the same subnet as your Remotes?

· My Remotes and Server are on the same subnet and I still can't connect

Sometimes the issues can be resolved with a reinstall of your Roon Remote app. Let's try to perform a reinstall and see if it helps.

· I've reinstalled the Roon Remote but it did not help

What is the operating system of your Roon Server host machine?

· *Windows*

Select any of the following components that are present in your local network setup

· None of the above

Describe the issue

When I try to Connect from my IPad, I get « looking for roon server » spinning indefinitely or sometimes « connecting to (with the identification of my PC) » but never succeed. I completed all the Aps reinstall , IP checks,and so on. Is this related to upgrading to Windows 11 ? Thank you.

Describe your network setup

My router is a ASUS RT-AX5400, bought a few months ago.The modem is from Videotron a huge internet provider in Canada. I use no extendeurs. Roon was working well with the same équipement a few weeks ago.only change is Windows 11.

[Giles_W]

Is the PC network interface set to “private”?

[desaulniersp]

They were on private. In one of my attempts to solve the problem I checked both private and public.
I’ve just tried checking only “public”.
It works.
Wow. Many thanks Giles

[Rugby (aka Daniel or Big Dan)]

@desaulniersp

Roon still won’t connect even after checking this aspect

How did you check. The quick way is to turn the windows firewall off and see if the iPad connects. Also verify that the network is Private not Public.

[desaulniersp]

I never replied : Roon still won’t connect even after checking this aspect.
Checking public boxes worked perfectly well

[vadim]

Hello @desaulniersp

That’s definitely an unusual outcome — normally Roon should work on a Private network profile, and Public mode can actually restrict some of the discovery traffic we rely on.

But the important part is: we’re glad to hear everything is working again!

If anything changes or the issue returns after a reboot, feel free to reach out — we’re always happy to help.
In the meantime, enjoy the music!